1 of 1 Remote Problem-Solving Jobs in Stoke-on-Trent

usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication and problem-solving skills. Collaborate with internal teams to resolve technical issues and improve the product. Document support cases, ensuring accurate tracking of issues and resolutions. Continuously learn and stay updated … with troubleshooting, diagnosing, and resolving software issues . Ability to travel to client sites around 4 days per month (with full expenses and hotel accommodation covered). A problem-solving mindset and the ability to work both independently and as part of a team. Benefits: Competitive salary plus a car or generous mileage allowance Hybrid working model (work More ❯