2 of 2 Support Engineer Jobs in Stoke-on-Trent

Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that … delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP ...

Team, forming part of the internal IT Operations department at our Mossfield Road site. This position is a front-line role, providing direct IT support to staff across the Don-Bur Group. Role Installation and replacement of IT hardware and equipment across all Don-Bur Group sites Responding … logging IT incidents and service requests via telephone, email and the IT Service Desk system Prioritising and escalating support calls where required Diagnosing and resolving hardware and software issues Ownership of incidents and service requests through to resolution Ensuring support calls are resolved within agreed service levels Providing ...