Infrastructure Operations Engineer Apprenticeship
- Hiring Organisation
- SOFTSERVE SYSTEMS LIMITED
- Location
- PART LOWER GROUND FLOOR, 30 CANNON STREET, LONDON, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 to £26,436.80 a year
available services Respond to operational alerts, carry out first-line investigation and escalate incidents when needed Record, prioritise and update incidents using established service management processes Support routine infrastructure operations, maintenance activities, changes and service requests Help investigate recurring technical issues and contribute to resolving problems Maintain accurate technical … documentation, configuration records and asset information Work with engineers, users and third-party suppliers to support infrastructure services Follow security, compliance, data protection and operational procedures Develop your technical skills through practical experience, training and knowledge sharing Contribute ideas to improve infrastructure services and operational processes Training IT Solutions ...