2 of 2 Remote Microsoft Jobs in Street

Must have experience of working as an IT Trainer in a law firm Must have experience with iManage Experience with Camtasia or similar video editing tools Experience of all Microsoft Office applications, in particular, MS Word Ability to deliver training to staff at all levels within the organisation, and with varying degrees of technical ability eLearning training tools - creating More ❯

tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test solutions thoroughly … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous experience supporting More ❯