3 of 3 Microsoft Jobs in Stroud

your own work. Knowledge, skills and experience: Ability to build rapport Experience in providing an excellent level of customer service Good computer literacy, including Microsoft word and Excel Excellent listening skills and verbal & written communication skills Effective objection handling Numeracy and problem-solving skills Excellent attention to detail Experience ...

focused organisation is looking for an IT Support Technician to join its internal IT team. This is a great opportunity for someone with solid Microsoft 365 support experience who also enjoys working with SharePoint, Power Automate and modern workplace technologies. You'll be joining a collaborative team, providing … technical support while helping improve internal systems, automation and user experience. The role Provide 1st and 2nd line support to internal users via Microsoft Teams, email and remote support tools Troubleshoot hardware, software and Microsoft 365 issues Administer SharePoint, including permissions, security and compliance Develop and maintain Power ...

levels of availability, performance and security across the IT estate. Manage incidents, problems, changes and service improvements in line with ITIL best practice. Oversee Microsoft 365, infrastructure, networking and security technologies. Manage relationships with external suppliers and service providers. Contribute to IT strategy, budgeting and future technology planning. Support … environment and be comfortable balancing operational delivery with longer-term planning. You'll also have: Previous experience managing enterprise IT infrastructure and services. Strong Microsoft infrastructure and Microsoft 365 knowledge. Good networking and cyber security experience. Experience with ITIL service management principles. Excellent stakeholder management and communication skills. ...