2 of 2 Remote Cisco Jobs in Suffolk

seeking an experienced Cisco Unified Communications (CUCM) and Unified Contact Center Express (UCCX) Upgrade Engineer to support planning, execution, and post-upgrade validation of Cisco voice and contact center platforms. This is a remote contract role focused on system upgrades, migrations, and platform stabilization in enterprise environments. … skills, and the ability to work independently in a project-based engagement. Responsibilities Plan, design, and execute CUCM and UCCX upgrades in accordance with Cisco best practices Perform pre-upgrade assessments, compatibility checks, and risk analysis Upgrade related components including: IM & Presence Cisco Unity Connection (if applicable) Finesse ...

seeking an experienced Project Manager to lead a Cisco CUCM and UCCX upgrade project. This role is responsible for managing the full project lifecycle, from initiation through post-upgrade stabilization, ensuring delivery on time, within scope, and with minimal business disruption. The Project Manager will work closely with technical … teams, vendors, and business stakeholders to ensure a successful upgrade of the Cisco collaboration environment. Key Responsibilities: Develop and manage the project plan, schedule, milestones, and deliverables for the CUCM/UCCX upgrade. Coordinate internal technical teams, external vendors, and stakeholders to ensure aligned execution. Manage scope, risks, issues ...