Ipswich, England, United Kingdom Hybrid / WFH Options
Willis Towers Watson
The Service Quality and Improvement role is responsible for driving continuousimprovement in the quality of services, ensuring that organizational performance meets high standards of excellence. This role focuses on monitoring, evaluating, and enhancing service delivery, implementing best practices, and leading initiatives that improve customer satisfaction, compliance, and operational efficiency. The role requires collaboration with … internal teams and stakeholders to embed a culture of continuousimprovement across all service areas. The role is hybrid (minimum 1 day in a week) and will be based at Ipswich. Daily Activities: Develop, implement, and maintain quality assurance frameworks, standards, and protocols to ensure services meet regulatory and company expectations Gathering and analysing data from multiple … will foster an inclusive and collaborative environment, encouraging open communication and ensuring that junior members feel empowered to contribute and grow within the team Lead the Request and ContinualImprovement Management (CIM) module in ServiceNow, ensuring documentation remains current and facilitating training initiatives as needed. Qualifications The Requirements: Strong work experience in quality analysis, process improvementMore ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
WTW
Manage programme budgets, ensuring efficient use of resources and adherence to financial constraints. Change Management: Ensure change management is built into all plans to support adoption of new technologies. ContinuousImprovement: Implement best practices and continuousimprovement initiatives to enhance programme delivery. Reporting: Supports the reporting into the Tech PMO. Also prepares inputs for Programme Steering Group. Strategy More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
tools, introducing innovations that enhance operational performance Collaborate with stakeholders across all levels, translating technical concepts into business-friendly language Mentor and support team members, promoting knowledge sharing and continuousimprovement Key Skills & Experience Strong Microsoft technology background, particularly Azure PaaS Experience with source control and CI/CD tools (Git, Azure DevOps, GitHub/GitLab) Skilled More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
stakeholders at all levels to ensure buy-in and alignment with the digital vision. Champion user-centred design, accessibility, and inclusion throughout the product lifecycle. Drive a culture of continuousimprovement, innovation, and evidence-based decision making. Ensure robust product governance, risk management, and compliance with relevant standards. Monitor product performance, using data and insights to inform More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
modular and maintainable code. DevOps Practices : Familiarity with CI/CD , containerization, and infrastructure as code. Agile Mindset : Experience working within Agile methodologies (Scrum, Kanban) and a passion for continuous improvement. Why Join? Be part of a fast-growing startup , backed by Series A funding and poised for massive success. Work remotely with a fully remote-first team , with More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
modular and maintainable code. DevOps Practices : Familiarity with CI/CD , containerization, and infrastructure as code. Agile Mindset : Experience working within Agile methodologies (Scrum, Kanban) and a passion for continuous improvement. Why Join? Be part of a fast-growing startup , backed by Series A funding and poised for massive success. Work remotely with a fully remote-first team , with More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
East of England Co-op
Hours: Full-time, 37.5 hours per week, Monday to Friday Contract Type: Permanent, Hybrid working (Min 3 days per week in Office) Reporting to: Head of Process & Technology Improvement Team: Technology Job Share Option: Not available About the Role: Are you excited by the power of automation and passionate about improving the way businesses work? We’re looking … and Technical Business Partners. Deliver impactful automation projects using Microsoft Power Platform and Workato. Work closely with stakeholders to understand business needs and translate them into scalable solutions. Drive continuousimprovement by monitoring and optimising existing automations. Provide clear reporting on automation performance and value delivered. What You’ll Need: Proven leadership in automation and development teams. More ❯
ipswich, east anglia, united kingdom Hybrid / WFH Options
East of England Co-op
Hours: Full-time, 37.5 hours per week, Monday to Friday Contract Type: Permanent, Hybrid working (Min 3 days per week in Office) Reporting to: Head of Process & Technology Improvement Team: Technology Job Share Option: Not available About the Role: Are you excited by the power of automation and passionate about improving the way businesses work? We’re looking … and Technical Business Partners. Deliver impactful automation projects using Microsoft Power Platform and Workato. Work closely with stakeholders to understand business needs and translate them into scalable solutions. Drive continuousimprovement by monitoring and optimising existing automations. Provide clear reporting on automation performance and value delivered. What You’ll Need: Proven leadership in automation and development teams. More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Lead and develop distributed engineering teams across platform, infrastructure, and data Build and maintain robust internal tooling and services that enhance developer workflows Promote a culture of automation and continuousimprovement Shape and deliver a platform roadmap that treats internal teams as core users Ensure infrastructure aligns with security, privacy, and regulatory requirements Work closely with product More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
translating goals into actionable user stories and acceptance criteria. Own the product backlog , keeping it sharp, prioritised, and ready for rapid iteration. Lead and facilitate sprint ceremonies to drive continuousimprovement and delivery excellence. Shape client roadmaps and propose strategic ecommerce enhancements rooted in Shopify Plus capabilities. Analyse performance data to back up decisions and drive ROI More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
BT Group
Public Cloud (AWS, Azure and GCP) understanding • Happy to work occasionally Out of hours • Will need to provide callout cover 24x7x365 • You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner. • Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
BT Group
to end • Ability to produce technical documentation • Happy to work occasionally Out of hours • Will need to provide callout cover 24x7x365 • You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner. • Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
Deloitte LLP
activities of the North South Europe project team with the continued roll out of SP across Europe. Driving and cultivating reporting and the production of meaningful vendor insights. Supporting continuousimprovement activities, innovation processes and exploring new opportunities in order to achieve cost reduction, value and customer excellence outcomes. Providing analysis of vendor spend and service levels … parties. Prior experience in Supply Chain Management, Performance Management or Contract Management (or equivalent). Experience working with a Vendor Management System. Experience of working in a culture of continuousimprovement and innovation. Experience of working effectively with large multifunctional teams. Ability to operate through large cross business and/or cross border teams. A history of More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
and Azure environments Deploy capabilities such as DLP, Insider Risk Management, Information Protection, and eDiscovery Align solutions with regulatory frameworks and customer compliance objectives Provide ongoing advisory support and continuousimprovement strategies Contribute to solution design, documentation, and internal technical leadership Ideal Experience Expertise in DLP, Sensitivity Labels, Insider Risk Management, Data Classification, and eDiscovery Strong understanding More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
clients. Collaborate with content creators, web developers, and designers to optimise website content and improve user experience. Stay updated with the latest SEO trends and best practices to ensure continuous improvement. Requirements: Minimum 5 years of experience in SEO with a successful track record in delivering tangible results. Proven experience in managing SEO campaigns for diverse clients across various More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Ensure high levels of customer satisfaction and act as the customer advocate within the organization. Monitor account health and proactively address any issues, ensuring timely resolution of concerns and continuous improvement. Conduct regular business reviews with clients to assess the impact of ERP solutions and identify areas for enhancement. Collaboration & Internal Coordination: Collaborate with cross-functional teams, including Sales More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Job Description: IT Technology & Compliance Manager Location: Remote – UK or Ireland | Full-Time We’re hiring a ITTechnology & Compliance Manager to join a global technology-driven organization focused on continuousimprovement and regulatory excellence. This is a hands-on, dual-focus role, equally split between business systems analysis and regulatory compliance. You'll work closely with Legal … and risk management practices Excellent communication, documentation, and stakeholder management skills Familiarity with global regulatory frameworks and enterprise IT operations Ability to work independently, manage multiple priorities, and drive continuousimprovement Why Join? Dual-Focus Role: Expand your expertise across both IT systems and regulatory governance Strategic Influence: Drive meaningful change across global business and technology teams More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
the roadmap to drive and deliver on business priorities (roadmaps, BAU improvements, and incident fixes). Engaging with the business to plan, design, and deliver projects, small changes, and continuousimprovement initiatives. Leading and engaging with internal delivery teams, outsourcing partners, and product vendors to manage and deliver the scope within the planned budget and timelines. Initiatives … to drive improvement leveraging data – incidents, requests, root cause analysis. Maximising vendor contracts and operating within the allocated budget. If you’d like to learn more about this Senior Product Owner opportunity please click the APPLY button and a Spencer Scott representative will reach out to you. Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Implement Solutions : Work closely with teams to assess business needs, design tailored Dynamics 365/Power Platform solutions, and deliver accurate implementation plans. Champion Innovation : Mentor junior consultants, drive continuousimprovement, and deliver measurable value to clients. In order to be considered, all candidates must be eligible for SC Clearance and must be able to work in More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
term platform sustainability. You will design and deliver tailored ServiceNow solutions, handle multiple complex projects, and ensure all deliverables are of highest quality. Collaborating with the team to support continuousimprovement, you will also maintain expertise in ServiceNow products, processes, best practices, capabilities, and features. What experience is required? More than three years of experience in the More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Lead the technical vision and strategy of the company, ensuring alignment with business goals. Build, scale, and manage high-performing engineering teams, fostering a culture of collaboration, innovation, and continuous improvement. Partner closely with the CEO and other senior leaders to define and execute the product roadmap. Oversee the architecture and development of scalable, secure, and high-performance systems. More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
Balfour Beatty
commitments, and legislative requirements. This is a fantastic opportunity to take ownership of a critical function within a dynamic project environment-where your leadership, technical expertise, and commitment to continuousimprovement will make a real and lasting impact. What you'll be doing Implement the project Quality Assurance and Control strategy in line with Balfour Beatty and … audits; ensure effective resolution of quality issues. Provide quality-related training and promote nuclear safety awareness across the project. Establish and report on project KPIs to drive performance and continuous improvement. Support strategic goals including safe, on-time, and right-first-time project delivery. Champion collaborative working and foster strong relationships with clients and suppliers. Who we're looking … leave, recognition schemes and much more About us Balfour Beatty Ground Engineering is one of the UK's leading specialist geo-technical contractors, providing innovative piling and ground improvement solutions across all sectors. Our comprehensive ground engineering capabilities, equipment and experience provide the solid foundations for infrastructure and buildings of any height, ranging from city skyscrapers to cross More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
SmartestEnergy Limited
outcomes with organisational objectives, maximising the value of project investments. In this leadership role you will focus onbuilding and developing a high-performing PMO team, fostering a culture of continuousimprovement and excellence in project, program, and portfolio management (P3M). You will manage and evolvelocal P3M standards, oversee the implementation and optimisation of project management tools … supporting project teams with implementing findings and recommendations, and addressing non-conformance issues; Experience in promoting a culture that motivates and inspires excellent P3M performance, embraces change, and delivers continuous improvement. What sets us apart? Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
internal and external, technical and non-technical—to develop tailored solutions Act as a key technical advisor in pre-sales, working alongside Sales and Customer Success teams Promote innovation, continuousimprovement, and technical excellence What You Bring 5+ years of hands-on experience in REST API development & design and Power Automate solutions Strong knowledge of Azure services More ❯