2 of 2 IT Support Engineer Jobs in Suffolk

IT Support Engineer Newmarket £35k Are you ready to step up and take on a role where you're more than just a number? As an IT Support Engineer , you'll work closely with the Head of IT and a growing IT team, playing a key role in the company's ongoing … success. What You'll Be Doing: 1st and 2nd Line IT Support - Handling more complex tickets, not just password resets. Systems Administration - Windows environment. Infrastructure Projects - Supporting improvements and rollouts. O365 & Networking - Managing and supporting a range of applications. Hardware Setup - Configuring and deploying new desktops and laptops. Stakeholder Management - Gather requirements and set expectations with various stakeholders … What You'll Need for this IT Support Engineer role: 2nd Line IT Support experience - O365, AD, Intune, Windows Server. Strong communication skills - You'll be working with teams across the business. Full UK driving licence & car - Travel between sites on occasions (mileage paid). Full right to work in the UK without any restrictions More ❯

Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced Senior IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate … will play a key role in providing 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 2nd line technical support to end users, both remotely and … face-to-face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange Online, Teams, and SharePoint. Manage Active Directory, including user accounts, group policies, and access permissions. Diagnose and resolve problems with Windows operating systems and core business applications. Log and manage support requests using the IT More ❯