incident queues Handling calls with Customers, VIP user management Vendor management Responding in a timely fashion to reactive or proactive incidents Recording and documenting incident tickets Monitoring Phones, emails, Microsoft Team chat for any incoming incidents Management of Win-10 devices (MMD Microsoft Managed Devices) Technical troubleshooting, issues identification and resolution of various services running in WIN … in Installing configuring Starlink satellite network devices Experience in configuring iPhone/iPad Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal Knowledge in new Microsoft Team creation in Teams admin portal L1 Support knowledge of Application & SharePoint L1 support troubleshoot office Apps. Should have effective communications skills Ability to multitask and time management skills … of virtualization and environments ability to understand Intune administration Knowledge on supporting conference room devices Knowledge on managing cloud printing Managing asset inventory. Desktop support expérience on Microsoft Managed desktop environnent ITIL certifications or process knowledge Duration of the Assignment: 6+ Months Special working conditions (travel, on call etc): This is 100% onsite role Candidate should be More ❯
devices including laptops, desktops, tablets, and mobiles Implement and configure enterprise-scale Android, Apple, and Windows device environments Manage software deployments via Jamf, Intune, Workspace ONE, and Microsoft Endpoint Configuration Manager Script solutions and automate tasks using PowerShell and similar tools Act as a Subject Matter Expert (SME) for End User Computing and Modern Management strategies Collaborate … What you'll need We're looking for someone who lives and breathes EUC technology. You'll thrive in this role if you bring: Strong knowledge of Windows 11, Microsoft 365 workloads, and endpoint technologies Proven experience in managing and deploying using tools such as Intune, MECM (SCCM), and Jamf Hands-on experience with Apple Business Manager More ❯
across a variety of technologies. Key Responsibilities Provide L1 support for hardware, software, Windows 10, VPNs, printers, mobile devices, and Office apps. Build, deploy, and manage laptops/desktops (Microsoft Managed Devices). Troubleshoot network, application, and conference room device issues. Manage incidents, update tickets, and maintain asset inventory. Support VIP users and handle vendor coordination. Configure Azure accounts … Teams admin settings, and Intune policies. Perform … IT desk moves, patching, meeting room setup, and device retirement. Provide in-person Tech Bar support and training when required. Required Skills & Experience Proven desktop support experience in a Microsoft Managed Desktop environment. Strong knowledge of Windows 10 troubleshooting, Intune, and antivirus tools (Defender/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 More ❯
