5 of 5 Remote/Hybrid SLA Jobs in Suffolk

Remote Senior Platform Engineer

Hiring Organisation
17918
Location
Ipswich, Suffolk, United Kingdom
Site Reliability Engineering (SRE) principles to manage, monitor, and scale production systems. Must have: A deep understanding of the SRE mindset, including SLO/SLA creation and monitoring, error budget management, toil reduction, and post-incident review (blameless postmortems). Desirable: Proven ability to drive cultural and process change that ...

Remote Support Specialist Finance

Hiring Organisation
17918
Location
Ipswich, Suffolk, United Kingdom
Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates). Triage refund requests accurately and escalate unclear or atypical cases. Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication Reassure patients about refund timelines, progress, and next steps. Communicate with empathy in decline scenarios ...

Senior Service Desk Analyst

Hiring Organisation
BUUK Infrastructure
Location
Beyton, Suffolk, UK
Employment Type
Full-time
Job Description At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for ...

Senior Service Desk Analyst

Hiring Organisation
BUUK Infrastructure
Location
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£35,000
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

IT Service Desk Analyst

Hiring Organisation
BUUK Infrastructure
Location
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...