5 of 5 User Experience Jobs in Suffolk

join Our IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve … Champion accessible communication of complex technical concepts to non-technical audiences Lead service design-oriented exercises such as journey mapping, value stream mapping, and UX review sessions to support continuous improvement. Evaluate and improve user journeys, workflows, and interaction patterns across software and tools Engage with internal legal teams ...

exciting opportunity for a commercially minded digital professional to take ownership of a rapidly evolving e-commerce platform, driving online sales performance, customer experience, and digital growth. 4 days a week in the offices, 1 day working from home. Working cross-functionally across Marketing, Sales, IT, Operations, Finance … Website & Digital Development Play a key role in the ongoing website redevelopment programme. Ensure e-commerce functionality aligns with broader digital strategy and customer experience objectives. Contribute to the development of new features, integrations and enhancements that drive online engagement and revenue. Work closely with IT and external partners ...

strategy, execution, and delivery excellence. You’ll work with cross-functional teams across geographies to deliver enterprise-scale solutions that improve resilience, efficiency, and user experience. This role demands a strong blend of technical depth, project delivery experience, and stakeholder management, combined with the ability to build … orders, and invoicing. Qualifications What you'll bring: Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or related field. Experience: Must have technical delivery, infrastructure project management, or engineering leadership roles within large, global organizations. Skills & Expertise: Proven ability to deliver large-scale, cross ...

ownership of tickets and ensuring services are delivered in line with agreed expectations. Proactively manage and update tickets to resolution, keeping users informed throughout. User Support Support users across core systems (Microsoft 365, Devices and Business Applications). Assist with onboarding and offboarding processes (account setup, access, equipment). … Deliver end-user support including induction training for new starters, ensuring they are equipped to use core systems, devices, and collaboration tools effectively from day one. Provide ongoing guidance and informal training to users to improve system adoption and digital capability. Maintain a strong customer focus, ensuring a positive ...

Digital Development To play an active role in the ongoing website redevelopment project. To ensure e-commerce functionality aligns with overall digital strategy and user experience. To provide input into new features, integrations, and improvements that support online sales and engagement. To work with IT to resolve issues … commerce platform. To collaborate with marketing, sales, customer service, IT, and operations teams to ensure e-commerce activity supports wider business objectives. Customer Experience & Cross-Functional Collaboration To continuously improves the online customer journey from product discovery through the checkout. To collaborate with marketing, sales, customer service ...