9 of 9 2nd Line Engineer Jobs in Surrey

2nd Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or … have proven experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service. You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational sites. Key … Responsibilities Provide 2nd line technical support for hardware, software, and network issues. Resolve escalated tickets from 1st line engineers within defined SLAs. Support and maintain key technologies used within education settings. Manage Active Directory users, groups, permissions, and GPOs. Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology. Maintain and support Office More ❯

Onsite Engineer (2nd Line) Up to £35K We’re looking for a skilled and customer-focused Onsite Engineer to join an education trust around Surrey. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering … maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯

2nd Line Support Guildford (on-site) £32k to £36k DOE DXP Talent is hiring for a 2nd Line Support Engineer with strong Intune experience and exceptional customer service and communication skills to join our Educational partner in Guildford - they can move very quickly to secure the right person. Our client are unique … within their space and need someone with strong Intune experience to join their IT Team to support Devices used by staff and students. As well as having typical 2nd Line experience across the Microsoft tech stack - Windows 11, Active Directory, O365, Local Network and Hardware support, you'll more than know your way around Intune and be … based on-site in Guildford but there will be requirements to visit other locations on a monthly basis (2-4 visits a month). Essential experience: - IT Support to 2nd Line level - Windows 11 - O365 (AD, Entra, Exchange, OneDrive) - Intune (Managing and maintaining software deployment, policies, licensing, access management) Bonus Experience: - Networking and running patch cables Given More ❯

2nd Line IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across … the UK. We’re looking for a 2nd Line IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2nd line issues, tackle a variety of on-prem and cloud-based environments, and contribute More ❯

2nd Line Support Guildford (on-site) £32k to £36k DOE DXP Talent is hiring for a 2nd Line Support Engineer with strong Intune experience and exceptional customer service and communication skills to join our Educational partner in Guildford - they can move very quickly to secure the right person. Our client are unique More ❯

make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary: £35,000 - £40,000 Location: Redhill (own transport essential due to location) Benefits: - 22 days annual leave, rising to 25 (accruing a day … Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯

Job Title: IT Support Engineer – 1st & 2nd Line Support Salary: £28,000 – £40,000 per year (plus bonus and benefits) Job Type: Monday – Friday, 8.30am – 5pm Location: Salford’s – Must be a driver as occasional travel to their other site Benefits: Competitive salary with yearly bonus , 22 days holiday plus Bank Holidays, Company pension , Employee … This is an excellent opportunity for an ambitious individual to take the next step in their IT career within a dynamic, fast-paced environment. As an IT Support Engineer, you will be responsible for keeping systems running smoothly while gaining valuable, hands-on experience across a wide range of technologies. You’ll work alongside a highly experienced Head … IT support or a relevant IT qualification/educational background, or someone with experience who’s looking for a long term career opportunity. Key Responsibilities: Act as first-line support for hardware, software, and network issues. Set up and maintain laptops, desktops, mobile devices, and printers. Provide user support for common applications, including Microsoft Office. Carry out routine More ❯

Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage More ❯

OnsiteEngineer(2ndLine) Upto£35K Werelookingforaskilledandcustomer-focusedOnsiteEngineertojoinaneducationtrustaround Surrey.ThisrolewouldsuitsomeonewithexperiencesupportingITeitherwithinaschoolenvironmentorthroughaneducationalMSP,whoenjoystakingownershipoftechnicalissuesanddeliveringreliablesolutions. AstheonsiteITlead,youllberesponsibleforkeepingday-to-daysystemsrunningsmoothlywhilealsohelpingtheschooltogetthemostoutofitsICT.Fromsupportingstaffandstudentstomaintaininghardwareandapplications,yourworkwilldirectlycontributetocreatinganeffectivelearningenvironment. Keyresponsibilities: ActasthemainonsitecontactforIT,providingresponsive1st/2ndlinesupporttostaffandstudents Troubleshootandresolvetechnicalissuesacrossdesktops,laptops,tablets,printers,projectors,AVequipmentandmore Install,configureandupgradehardwareandsoftwareacrosstheschoolnetwork Supportandmaintaincoresystems,withastrongfocusonMicrosoftOffice365andcommonlyusededucationapplications WorkproactivelywithstakeholderstoidentifyimprovementsinICTprovision Communicatetechnicalsolutionsclearlyandeffectivelytonon-technicalusers KeyRequirements: ExperienceinasimilarICTTechnician, 2ndLineEngineerrole-ideallywithinaneducationMSPordirectlyinaschoolenvironment StrongknowledgeofMicrosoftOffice365andWindowsoperatingsystems Goodunderstandingofcommonuserapplicationsandnetworkedsystems Confidenttroubleshootingskillswiththeabilitytoworkindependentlyunderpressure Excellentcommunicationandorganisationskills,withacustomer More ❯