2 of 2 Remote/Hybrid Customer Engagement Jobs in Surrey

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Enterprise account growth strategies focused on renewals and expansion Build strong executive‐level relationships, acting as a trusted advisor to clients Partner with Customer Engagement Managers to align on retention and growth initiatives Navigate SHL’s full product suite to identify upsell and cross‐sell opportunities Collaborate with ...