18 of 18 Remote/Hybrid Customer Engagement Jobs in Surrey

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

seeking a French-speaking Customer Engagement Manager for our UK office. This hybrid role focuses on driving adoption, delivering measurable value, and building strong client relationships across assigned accounts. You will partner with internal teams to onboard customers, conduct value reviews, and monitor usage while supporting renewals … upsell opportunities. Ideal candidates have customer success or account management experience in SaaS or HR tech, strong communication skills, and #J-18808-Ljbffr ...

Senior Customer Success Manager - Europe West Full-time IFS is a billion-dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters … make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Customer Success Manager As a Customer Success Manager at IFS, you will be a trusted partner to our customers, helping them achieve lasting business ...

want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Job Description Role Purpose The Customer Adoption Consultant helps customers successfully onboard, use and realise value from IFS.ai Logistics. Working within the adoption operating model and with coaching from a Customer Adoption Manager, the Consultant coordinates customer activities, maintains delivery discipline, analyses adoption signals, delivers training and turns customer feedback into clear actions. The scope is narrower than the Manager role, with defined accounts or workstreams and clear escalation for complex commercial, executive or delivery decisions. Key Accountabilities ...

Commission OTE: Double Base Salary About the Business Our client is a leading digital transformation and technology solutions provider, specialising in helping organisations improve customer engagement, digital experiences and operational efficiency. With a strong presence across the Social Housing, Healthcare and Public Sector markets, they deliver innovative software … digital solutions that enable organisations to modernise services, improve tenant engagement and create better customer outcomes. Following continued growth and ambitious expansion plans, the business is looking to hire an experienced Business Development Manager to drive new business growth within the Social Housing sector. The Opportunity This ...

take ownership of product marketing initiatives in a global software business? We are seeking a Product Marketing Executive to help drive awareness, lead generation, customer engagement and product adoption across a growing portfolio of software solutions. Working closely with Product Management, Sales and Marketing teams, you will play … objectives Support go-to-market initiatives for new product launches and enhancements Develop product messaging, positioning and value propositions Create sales enablement content, presentations, customer-facing materials and marketing collateral Drive demand generation activities and support lead nurturing programmes Monitor campaign performance, ROI, conversion rates and pipeline contribution Analyse ...

join our UK Pre‐Sales team. This role suits someone with practical finance, accounting or financial systems experience who can take ownership of customer engagements, solution storytelling and value‐led demonstrations. You will work with Sales, Product and Presales to understand priorities, shape finance‐focused narratives and demonstrate ...

Sales team. This role is ideal for someone with practical finance, accounting or financial systems experience who is ready to take greater ownership of customer engagements, solution storytelling and value-led demonstrations. You will work closely with Sales, Product and wider Pre‐Sales teams to understand customer priorities … operational challenges, improve business performance and transform the way they work through strong financial management, industry depth and AI enabled capabilities. This is a customer facing role for someone who can combine finance process knowledge, consultative communication and technology curiosity to support opportunities with increasing independence, while positioning finance ...

Capgemini invites applications for a Salesforce Marketing Cloud Next/Data 360 Developer in the UK. You will design, configure and implement data-driven customer engagement solutions across Marketing Cloud Next and Data 360, collaborating with architects, developers and clients. You will work on identity resolution, journeys, activation ...

long-term partners and drive growth across SHL’s global business in a hybrid UK-based role. You will build executive relationships, coordinate with customer engagement teams, and leverage SHL’s complete product suite to maximize value. A strong track record in SaaS sales and complex enterprise deals ...

will develop deep industry and solution expertise becoming a trusted advisor and technology ambassador for our customers and prospects. As this is a customer-facing role focused on providing complex solutions, you will need to be comfortable working in a multi-faceted role that will include: Demonstrating industry thought … leadership in customer engagements Delivering impactful product demos and executive briefings (virtual and on-site) Designing enterprise-level technology solutions Providing value-based solution leadership in the sales process Engaging with the industry at external events Key Responsibilities Product Sales and Demonstrations Develop and deliver engaging product presentations ...

Someone curious about Microsoft and AI technologies who takes ownership of their work and enjoys solving real-world problems. You’ll be collaborative, customer-focused and comfortable balancing rapid low-code development with secure, maintainable solutions. Key Responsibilities Investigate and resolve 2nd and 3rd line incidents within agreed SLAs. … potential technical risks. Work directly with customers and explain technical issues clearly. Maintain support documentation, runbooks and knowledge articles. Manage priorities across multiple customer environments. Support the transition of new solutions into Managed Service. Mandatory Requirements Hands-on experience developing and supporting Microsoft Power Platform solutions. Strong experience with ...

Someone curious about Microsoft and AI technologies who takes ownership of their work and enjoys solving real-world problems. You’ll be collaborative, customer-focused and comfortable balancing rapid low‐code development with secure, maintainable solutions. Key Responsibilities Design and build model-driven and canvas Power Apps, Dataverse solutions … permissions. Good understanding of Dataverse data modelling, security and business logic. C#/.NET, JavaScript/TypeScript, PCF and Dataverse Web API. Dynamics 365 Customer Engagement. Experience with solution-based ALM, source control and deployments across environments. Experience integrating Power Platform using connectors, APIs and/or Azure services. ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will ...

this role forms part of a dedicated global account team managing one of Samsung’s key international mobile operator groups. You will connect the customer’s global organisation with Samsung’s local European subsidiaries and Global HQ in Korea, aligning regional commercial strategy with local market execution. You will … commercial insights to inform account decisions. Product & Launch Management: Responsible for product portfolio planning, new product introductions (NPI), and global ranging with the customer’s central team and Samsung subsidiaries. Secure ranging of flagship and ecosystem devices, support local launch execution, and track sell-out performance. Account & Market Insight ...

technical lead throughout the pre-sales process, you will play a key role in demonstrating the capabilities of complex software products, translating customer requirements into technical solutions and providing the expertise needed to support successful sales and implementations. Key responsibilities Acting as the technical point of contact for prospective … solutions. Delivering compelling technical presentations, product demonstrations and activities to support the sales process. Providing hands-on technical support during implementation, troubleshooting and ongoing customer engagement. Building and maintaining strong relationships with key stakeholders, including senior technical contacts within the Military and Aviation sectors. You will bring: A degree ...

treating capability modelling, discoverability, versioning and backward compatibility as first-class design problems. Build the write path that lets an agent safely change a customer’s operational data. Build the semantic layer: an ontology and knowledge graph over the product, generated from what the platform already knows about itself … real product, and improve the system against what it measures. Build rapid prototypes and proofs of concept to validate emerging technology, product opportunities and customer scenarios. Establish the engineering practices these systems need: evaluation, testing, observability, monitoring, governance, security and operational excellence. Contribute to technical design, review other engineers ...