Help Desk Manager SaaS App Suppt Specialist, 50k
- Hiring Organisation
- Langley James Limited
- Location
- Kingston Upon Thames, Surrey, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
Help Desk Manager/SaaS/Application Specialist required by a 20-strong media tech SAAS company based in Kingston upon Thames, paying up to £50k, it is a hybrid role: 3 days in the office This role involves taking ownership of user support … Requirements: Proven experience supporting web-based applications, SaaS platforms, or bespoke software. Prior experience managing, leading, or mentoring staff within an IT support or help desk environment. Hands-on experience using Jira and Freshdesk (or similar modern ticketing tools). Comfortable working within an AWS-hosted software environment. ...