5 of 5 Remote/Hybrid Incident Management Jobs in Surrey

strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! About the role: The Cyber Security Incident Response Specialist would be member of CSIRT, part of Counter Threat & Engineering (CT&E) function, responding to cyber threats and security incidents globally. … using threat intelligence and the MITRE ATT&CK framework to proactively identify suspicious activity in the environment. Ensure data accuracy within the case management system and others. When not actively responding to incidents, other key responsibilities within the role include development of documentation and processes such as playbooks, refining ...

systems remain secure, scalable and aligned with current and emerging technologies. Key Responsibilities Team Leadership Lead and manage the IT department, including recruitment, performance management, development, mentoring and wellbeing. Build a culture of collaboration, continuous improvement and customer-focused service delivery. Ensure appropriate resourcing, capability and planning to deliver … services across engineering, production and wider business functions. Proactively manage workload planning and resolve resource constraints or shifting priorities. IT Service Management Develop and maintain IT strategy and roadmaps aligned with business goals. Manage budgets, ensuring strong financial control and reporting. Act as a senior technology advisor, providing regular ...

support across business-critical systems Troubleshoot and resolve complex technical issues efficiently Support and administer MS SQL databases and C# .NET applications Work with incident ticketing systems and knowledge base platforms to meet SLA targets Collaborate with development, infrastructure, and business teams Ensure adherence to IT security principles … with C# .NET applications Solid understanding of database systems (SQL, MySQL, etc.) Knowledge of web technologies (HTML, CSS, JavaScript) Experience using support tools and incident management systems Excellent analytical and problem-solving skills Strong communication and stakeholder management abilities Customer-focused approach with a commitment to service ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

team and support the day-to-day running of their Unix estate. About the Role As a Junior Unix Engineer, you'll support the management and maintenance of Unix platforms across Paragon's hosting estate, spanning on-prem, private cloud, and public cloud environments. You'll work closely with … routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota and occasional ...