3 of 3 Remote Incident Management Jobs in Surrey

providing remote support. Hybrid working - 3 days per week on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate … accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. Technical skills: - Relevant experience in a similar Service Desk support role ITIL Windows … support and installation MS Office and Office 365 skills Client patching and collection management using SCCM. Active Directory account admin. Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software. Excellent communication and interpersonal skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community More ❯

About the Role We're seeking a highly experienced Principal Product Security Engineer to join one of our clients Product Security Engineering teams, supporting the delivery and through-life management of secure submarine systems and products. As a key focal point for security and information risk, you'll apply deep technical expertise to ensure that solutions are designed, delivered … standards. Represent Product Security at design reviews, ensuring security considerations throughout the system lifecycle. Manage concurrent work across multiple security programmes and provide technical leadership to junior engineers. Support incident management and contribute to key project documentation including RMADS, Security Strategies, and accreditation evidence. Key Deliverables & Accountabilities Delivery of Risk Management Accreditation Document Sets (RMADS) and associated … with contractual and regulatory security requirements. Providing specialist input to verification, qualification, and design review processes. Contribution to broader project artefacts such as training materials, technical publications, and cyber incident plans. About You You'll bring a proven track record in Product Security or Information Assurance , ideally within the defence or maritime sectors. With strong analytical and communication skills More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯