4 of 4 Remote/Hybrid Microsoft Intune Jobs in Surrey

Level 1 team manages the majority of incoming technical support requests, providing assistance to end users while working across a broad range of Microsoft technologies and enterprise environments. This role is ideal for someone who is customer-focused, technically curious, and looking to build a long-term career within … service are highly valued. What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage and resolve support tickets with clear documentation Escalate complex issues to 2nd and 3rd Line ...

What you’ll be doing In this role, you will: Lead escalations and resolve complex technical issues across the IT estate Administer and support Microsoft 365, Azure AD/Entra ID, Intune and core business systems Maintain and improve ISO 27001-aligned processes, including access control, incident … asset and change management Manage Exchange, SharePoint, Teams and the wider Microsoft 365 ecosystem Support endpoint deployment, security hardening and infrastructure optimisation Act as a senior escalation point and mentor for IT support teams Develop documentation, improve processes and ensure SLA compliance What we're looking for Essential: Strong ...

designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education … education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful ...

something at scale from the beginning rather than inherit someone else's decisions. What you will be doing - Managing, monitoring and optimising the Microsoft 365 environment - Owning network infrastructure across all sites: firewalls, switches, access points and VPNs - Planning and delivering a network standardisation programme, bringing a mixed estate … onto a common, supportable platform - Owning the security baseline: Conditional Access, MFA, Microsoft Defender for Endpoint and Defender for Office 365 across a large multi-tenant Microsoft 365 estate - Security alerting, incident triage and response, acting as technical lead on cyber security incidents - Handling complex escalations from ...