4 of 4 Remote Natural Language Processing Jobs in Surrey

improve customer satisfaction and conversion. Key Responsibilities Design and maintain analytical models, dashboards, and visualisations using tools such as Python, R, Tableau, or Power BI. Apply machine learning and natural language processing techniques to both structured and unstructured data sources. Monitor key CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory … tools such as Python, R, Tableau, or Power BI. Interest or experience in customer experience and Voice of Customer (VoC) insights. Bonus skills (not required): Experience with predictive modelling, NLP, or large language models. Exposure to customer journey mapping. Knowledge of additional languages (French, Spanish, or German). What's on Offer Opportunities to work across multiple European locations. More ❯

solutions that extract insights from unstructured text. Projects may include topic modelling and entity recognition, text generation, ontology creation, and conversational AI. This role demands strong technical expertise in NLP and a passion for innovation and problem-solving. This is a hybrid role based in our Guildford office, with the expectation to be on-site one day per week. Salary … one part of our total reward package. About You In this role you will be: Implementing enterprise-level ML/GenAI strategies aligned with business objectives. Designing and developing NLP solutions using techniques such as text classification, NER, topic modeling, and text generation. Collaborating with data engineers and MLOps teams to ensure clean data pipelines and seamless model integration. Applying … BERT, LLaMA2) and knowledge graphs to enhance natural language understanding and reasoning. Conducting exploratory data analysis and developing robust pre-processing strategies for unstructured text. Evaluating NLP models, algorithms, and architectures to recommend optimal solutions. Communicating insights through reports, visualizations, and presentations for both technical and non-technical audiences. Mentoring junior team members and staying current with More ❯

functional teams to define AI strategy, roadmap, and adoption plan. Prototype, test, and optimise AI applications, ensuring continuous performance improvement. Essential Skills: 5 + years commercial experience in GenAI, NLP, and Machine Learning. Proven experience in creating, training, and fine-tuning LLMs/SLMs. 5+ years hands-on skills Python development skills. Integrating with SQL/NoSQL databases. Experience with More ❯

functional teams to define AI strategy, roadmap, and adoption plan. Prototype, test, and optimize AI applications, ensuring continuous performance improvement. Essential Skills: 5 + years commercial experience in GenAI, NLP, and Machine Learning. Proven experience in creating, training, and fine-tuning LLMs/SLMs. 5+ years hands-on skills Python development skills. Integrating with SQL/NoSQL databases. Experience with More ❯