2 of 2 Remote Performance Metrics Jobs in Surrey

growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor quality of service through reviews and performance metrics (CSAT, first-time fix, response times, etc.) Manage escalations, resolving complex queries with care and urgency Champion the voice of the customer internally-identify trends and collaborate More ❯

campaigns to support business objectives. Optimise website content and online presence for improved search engine performance. Manage social media platforms and create engaging content to enhance brand visibility. Analyse performance metrics and generate reports to inform future strategies. Coordinate with internal teams to ensure brand consistency across digital channels. Identify and implement opportunities for growth through paid and … required. Profile About You: A strong understanding of digital marketing principles and strategies. Proven ability to manage and optimise campaigns across multiple platforms. Experience using analytics tools to monitor performance and guide decision-making. Excellent written and verbal communication skills for creating impactful content. Proficiency in working with social media platforms and content management systems. A proactive attitude and More ❯