2 of 2 Remote Support Analyst Jobs in Surrey

New Opportunity in Guildford! Become a Key Player in a Bespoke Application Support Role Are you a tech-savvy problem solver with a passion for learning? Want to become the go-to expert in a niche, business-critical application? We are working on an exciting opportunity for someone looking to grow their career in IT and software support. Our … client is seeking a proactive, customer-focused Application Support Analyst who will take ownership of their bespoke internal platform. You will be trained to become a super user - the first point of contact for internal and external support queries, helping users understand, navigate, and troubleshoot the system confidently. This is the perfect role for someone who enjoys … term career in application support. Salary: £25,000 - £28,000 Location: Guildford (Hybrid working available) Hours: Monday - Friday, 9am - 5pm (Fixed hybrid - Monday & Friday WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews - plus even more perks once you pass your probation! As the Application Support Analyst willact as a 1st Line Support, you More ❯

for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system support, and … technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in-house technical reports and assist with … data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle, Access ) Advanced Excel skills ( pivot tables, VLOOKUPs, formulas More ❯