2 of 2 Remote/Hybrid Team Leader Jobs in Surrey

stuck purely firefighting tickets. Instead, you'll play a central role in shaping how the service desk operates, mentoring a small team, improving processes and acting as the senior escalation point for more complex technical issues. You'll still be hands-on, but with real influence over … senior or escalation role Strong technical knowledge across Windows, Microsoft 365, Windows Server, networking and endpoint management Experience mentoring or supporting junior team members would be desirable Confident communicator with excellent customer-facing skills Ability to manage workloads, prioritise effectively and take ownership of issues through to resolution ...

Description Please note, role can be remote or hybrid, subject to location. We are seeking a highly capable Oracle Database Application and Support Team Lead who remains hands on technically , while providing technical leadership and direction to a team of analysts. Is this the role … before customer impact occurs. Maintain robust backup, recovery, and restore solutions, with objective of improving operational effectiveness. Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes. Maintain and improve technical documentation, runbooks, and support procedures Technical ...