First Line Technical Support Engineer Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: £21,000 - £30,000 Basic (depending on experience) Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company: Krome Technologies is … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and … and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is More ❯
First Line Technical Support Engineer (Shift Patterns) Location : Chertsey, Surrey Department : IT Job Type: Full time Contract Type: Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be dealing with hands-on problem fixing and troubleshooting across … and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our Head Office in Chertsey (Surrey) but may also involve secondments to client sites, so availability to travel to London and other client More ❯
by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over … our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Global Technical Support team is a diverse, creative, fast-growing team! We provide technical support around the clock. Support Centers are located in Australia, India, Ireland, Japan, the Netherlands, the … UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers. As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalations for the More ❯
Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and … and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is More ❯
Join to apply for the Senior TechnicalEngineer role at ACS Executive Search & Coaching 19 hours ago Be among the first 25 applicants Join to apply for the Senior TechnicalEngineer role at ACS Executive Search & Coaching Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to … clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technical advice Assist with on-site project work and resolve remedial issues Oversee stock and parts management Job vacancy - Senior TechnicalEngineer Position: Senior TechnicalEngineer Reference: JPacs1593 Location: Redhill Salary: Dependent on experience GO BACK Key Responsibilities Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance More ❯
Chertsey, Surrey, South East, United Kingdom Hybrid / WFH Options
Tekuchi
An opportunity is open within our team for an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to install, maintain, and support interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and overseas. Our interactive software runs on touchscreens, tablets, and large format media walls, integrating with architectural … model lighting systems and other devices for seamless presentations. The Role As a Technical Support Engineer, youll work across teams, handling a mix of technical support, IT+A/V installations, management and installation of exhibition rental equipment, and system maintenance. Key Responsibilities: Monitor and maintain client and in-house systems to ensure smooth operation. Provide first-line … technical support, troubleshooting and resolving issues. Install, update, and maintain Tekuchis interactive software remotely and on-site. Set up and maintenance of touchscreens, network hardware, architectural lighting controllers, and A/V equipment. Liaise with client IT teams to ensure optimal network infrastructure for our systems. Assist with in-house IT infrastructure maintenance and organisation of rental equipment. Essential More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Technical Support Engineer Tier I, guildford col-narrow-left Client: Action1 Location: guildford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
world's largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands-to create, secure, and operate applications that deliver extraordinary digital experiences. Overview of EMEA Technical Support Engineer role Do you enjoy problem-solving? Are you inspired by helping organizations across the globe? If so, we have just the job for you. Join F5 … one of our team opens lots of career development opportunities and unlocks a multitude of domains to specialize in. Your day-to-day activities will include: Providing Level 2 technical support to resolve hardware and software issues related to F5 products. Maintaining excellent customer communication, including project status, plan-of-actions, and resolution steps. Providing F5 customers and partners … with a consistently high-quality support experience. Working with our tier three engineering services team to overcome technical challenges. Building strong working relationships with peers, partnering with engineers, managers, and related F5 departments. Writing and updating solution articles to share technical expertise internally and externally Handling multiple cases and prioritizing tasks based on customer and business needs. Following More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: Senior Microsoft Hybrid TechnicalEngineer Reports to (POSITION): Reports to (POSITION): Microsoft Technical Support Manager Team: Team: Microsoft Support Department: Department: Support Services PURPOSE OF JOB: Bytes are looking to expand More ❯
Senior Technical Support Engineer, Executive Support Reigate, England, United Kingdom, RH2 Senior Technical Support Engineer, Executive Support Reigate, England, United Kingdom Full time Description We are seeking a highly skilled and dedicated Senior Technical Support Engineer to join our Executive Support Team. This role is pivotal in ensuring seamless technology experiences for our executives … process for executives, ensuring a smooth and efficient integration with all necessary technology. This includes setting up devices, configuring software, and providing training on the use of technology tools. Technical Support: Provide comprehensive technical support for executives, addressing any issues that arise in their daily use of technology. This involves troubleshooting hardware and software problems, resolving network connectivity … person event support for executive meetings, such as board meetings. This includes setting up and testing audio-visual equipment, ensuring smooth connectivity, and being on standby to address any technical issues that may arise during the event. Qualifications The Requirements Strong experience in technical support, with good experience working as senior or lead role. Technical Skills: Proficiency More ❯
Technical Support Engineer/Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer/Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse … technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team … members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer/Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: German Technical Support Engineer, guildford col-narrow-left Client: Hydronix Ltd Location: guildford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 25.05.2025 Expiry Date: 09.07.2025 col-wide Job Description: The German Technical Support Engineer works within a small … team of global Support Engineers. This role involves becoming an expert in Hydronix equipment and installations—delivering high-quality technical support, contributing to application development, and producing clear, well-structured technical manuals and reports. Key Responsibilities: Customer Support Provide real-time technical support to customers, resellers, and integrators. Deliver training sessions (both on-site and via multimedia … . Create, update, and maintain technical documentation and user guides. Application Development Identify, understand and develop new application opportunities from enquiries and trade events. Conduct site visits in the UK and internationally to evaluate market and technical feasibility. Support integration of Hydronix sensor technology, including systems testing and materials analysis to ensure suitability. Produce technical manuals reports More ❯
Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technical advice Assist More ❯
Key Responsibilities: Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with technicalMore ❯
Social network you want to login/join with: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Provides user support, new hire system set ups and desktop/laptop software evaluations. Deployment of updates/roll-outs. … and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Guildford Client: Hawksworth Location: Guildford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you … PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on … What does your day look like? Represent our client as the first point of contact Help customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If this sounds like you and More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Different Technologies Pty Ltd
Position: Technical Support Engineer Location: Redhill, Surrey – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technical support team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall, with up to six days of remote work per month, the role … of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup … customer base Handle routing, switching, and RF troubleshooting issues on remote and local systems Resolve satellite-related faults and interpret satellite link statistics to support problem-solving Proactively monitor technical systems, respond to alerts, and escalate incidents as necessary Manage internal systems, including antivirus, patching, backups, telephony, and email Log and manage support tickets accurately in Freshdesk Take part More ❯
Techniche Global are supporting a supplier of low-powered LED Traffic Signs to appoint a Technical Engineer. This new role will be primarily based on-site in Redhill but will involve site visits around the UK ,as needed, for commissioning, repair or maintenance. This position will play a crucial role in supporting the Company’s rapid growth with the … development of new products and fulfilling key projects, as well as directly supporting the Technical Director with NPD and projects, as well as managing an efficient workshop alongside the LED Technicians. Salary: up to £52k + benefits Location: Redhill- 100% onsite Duration: perm, full-time Key responsibilities Commissioning new signage and fault finding on existing orders and projects, ensuring … LED products and systems and providing training for clients to ensure proper usage and maintenance. Testing, fault diagnosis, and repair of faulty products, ensuring quick and effective solutions. Providing technical support to clients over the phone, email, or through site visits, addressing their concerns and queries. Developing new products with key suppliers to keep up with market trends and More ❯
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Location: Surrey - 4 on, 4 off shifts (days/nights) This role is ideal for a Technical Support Engineer who takes pride in their work and is eager to work with … organization operates within a niche area of telecommunications, continuing to thrive and cement its reputation as a well-known provider. In this important position, you will provide hands-on technical support and manage internal and customer IT infrastructure. Responsibilities include ensuring 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. You will also maintain records, develop technical expertise, improve processes, and support 1st and 2nd line teams. Ideal candidates will have a technical background, preferably within telecoms/satcoms or maritime settings. Experience with network operations, technical engineering, or relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will be advantageous. More ❯
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as More ❯
Job Description We are seeking an enthusiastic Technical Support and Audio/Visual (A/V) Engineer to join our team. The role involves installing, maintaining, and supporting interactive solutions and hardware at our offices, client sales centres, and events across London, the UK, and internationally. The successful candidate will work with our interactive software, which runs on More ❯
great attention to detail, with an innate ability in delivering high quality customer service? Here, you have the opportunity to join our progressive work culture, while developing commercially viable technical solutions across our range of Air Conditioning and Heat Pump products. What’s in it for you? Supportive team of experts to help aid your professional development. Annual bonus … designs and calculations. Educated with a BEng/MSc in Mechanical Engineering/Thermodynamics, HVAC or Building Services Engineering related studies. How you can play your part: Providing precise technical design solutions, inclusive of all heat load calculations, aligned to specific property constraints and/or usage. Playing a crucial role in delivering quality pre-sales technical solutions More ❯
Key Responsibilities: Commission new LED signage systems and troubleshoot faults Manage workshop operations and product testing Deliver technical support to clients via phone, email, and site visits Develop new products with suppliers and write technical specifications Conduct Factory Acceptance Tests and ensure product quality Provide training to clients on product usage Support the sales team with tech... More ❯
Leading IP CCTV manufacturer requires a Pre-Sales TechnicalEngineer to play a pivotal role in the creation and support of new opportunities and projects created internally or by integrators, distribution partners, or end users. By providing this important support mechanism, this also ensures that Hikvision's business performance and reputation are maintained to help create sustained business … growth. The key attributes and expectations of a good Pre-Sales Technical Support Engineer include: Technical expertise in security products and solutions IT network design skills, knowledge, and experience IP CCTV system design skills, knowledge, and experience Analogue CCTV system design skills, knowledge, and experience - desirable for existing systems and migration Hardworking, able to work independently and … as a team player Hikvision UK requires the Pre-Sales TechnicalEngineer to serve as a field-based technical ambassador of the company and brand, delivering the following key tasks: Engage and support distribution partners, integrators, specifiers, and end users to maximize the design, specification, and utilization of Hikvision products and solutions. Identify and support training and More ❯
Internal Sales role for a well-established Datacomms Specialist. This is an important role in a friendly team where you will add value in a personable environment. We have recently expanded our product portfolio with an exciting range of high More ❯