Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Salt Search
Contract Role: TechnicalSupportEngineer - Integrations Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: 25 August 2025 Hours: 40 per week/8 per day The Role We are seeking a TechnicalSupportEngineer - Integrations to provide second and third-line technicalsupport for highly complex … software and systems. You will work closely with field engineers, technicians, and product support teams to diagnose, troubleshoot, and resolve technical issues that cannot be fixed by first-line support. This role will involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also assist with customer installations and training. Key Responsibilities Provide advanced technicalsupport for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Salt Search
Contract Role: TechnicalSupportEngineer - UX Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: ASAP Hours: 40 per week/8 per day The Role We are seeking a TechnicalSupportEngineer - UX to act as a customer advocate, providing expert technicalsupport to users and … administrators of a complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to best practice development for support services. This role offers the opportunity to become a subject matter expert in specific product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with … customers and internal teams to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
TechnicalSupportEngineer - Automation Our client is looking for a TechnicalSupportEngineer to join ASAP on a long term contract. The role will be hybrid working and deemed Inside IR35. Hybrid working Inside IR35 Key skills & experience Demonstrated ability to troubleshoot complex technical issues Including understanding of user permission levels, domain configuration More ❯
