2nd Line Support Technician
Redhill, Surrey, England, United Kingdom
YourRecruit
go-to for 2nd line technical queries via phone, email, and ticketing systems Deliver first-class service and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customer onboarding and technical project work Tech You Will Work With OS & Servers : Windows … Server, Active Directory, Hyper-V, VMware Virtual Desktop : Citrix, RDS Networking : Firewalls, switches, routers Backups : Veeam, off-site DR solutions Monitoring & Security : MSP-standard tools, documentation systems What You Bring 2nd Line level support in an MSP environment Tech confidence across Microsoft ecosystems, networking & infrastructure Logical, structured problem-solving mindset with top-tier communication skills Customer-first attitude More ❯
Employment Type: Full-Time
Salary: £37,000 - £40,000 per annum
Posted: