Senior IT Customer Support Analyst, Desktop Support
- Hiring Organisation
- KBR
- Location
- Leatherhead, Surrey, UK
- Employment Type
- Full-time
Title: Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Acting as a senior escalation point, this role is responsible … customers to deliver high-end engineering, science, technology, and mission support solutions. Key ResponsibilitiesTechnical Support & Escalation LeadershipServe as a senior escalation resource for complex desktop, endpoint, and user support issues. Provide customer support to internal and external customers within established service levels. Stage, configure, deploy, and support laptops, desktops ...