Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE, & SKILLS … Qualifications Operating Systems - Windows10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL … Skills and Knowledge Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Coordinate and publish IT announcements. Provide support and cover to the Service Desk … FreshService ticketing system to enhance day-to-day activities. Be instrumental in putting forward and encouraging others to suggest ideas for improvement. QUALIFICATIONS, EXPERIENCE, & SKILLS: Qualifications Operating Systems - Windows10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as … Skills and Knowledge Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
in a fast-paced MSP environment. What will you need? * Previous experience in a First line support or service desk role, ideally within an MSP* Strong knowledge of Windows10/11 and Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active Directory - password resets, user creation, and account management* Basic troubleshooting skills for hardware, printers … applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - First Line Support, Service Desk, IT Support, Microsoft 365, Windows10, Active Directory, Customer Service, Troubleshooting, MSP, Intune, Azure AD, CompTIA, ITIL, Technical Support, Helpdesk, Surrey More ❯
your sleeves and get involved with any task needed! The role will involve site based work, so ideally someone that drives however, this is not essential Skills Required: MicrosoftWindows OS - Windows10/11, Server 2012-2024 Microsoft Office 2016 upto Office365 Networking infrastructure, protocols, switching, routing, DHCP and DNS Mac OS More ❯
of a small team Ability to work well with global teams Experience of working in Desktop support role (3yrs+) Tested software and hardware troubleshooting skills Experience of supporting Windows10 Experience of supporting Microsoft Office suites including Office 365 Experiencing working in a highly regulated/ITIL environment, with appropriate service/ticketing systems Proficiency with More ❯