3 of 3 Performance Monitoring Jobs in Sussex

creating and publishing web assets that align with wider digital and offline efforts. Attend internal/external meetings as the website representative, advising on structure, timelines, and content needs. Performance Monitoring & Insight: Work with the Digital Content Lead to track and analyse web performance using tools like Google Analytics. Provide regular reports on website performance, supporting More ❯

coach, and develop a high-performing team of Digital Product Trainers and Digital Success Managers. • Foster a culture of accountability, collaboration, and continuous improvement. • Support team development, training, and performance reviews aligned with business goals. Customer Onboarding & Training • Oversee and deliver structured installation and training support for new and existing customers. • Ensure a smooth and high-quality customer experience … risks, and resources. • Own and manage a centralized calendar to balance demand and team capacity. • Identify and escalate risks, resource gaps, and process bottlenecks to the Head of Services. Performance Monitoring & Reporting • Track adoption and usage trends; report insights using tools such as Excel, Power BI, and PowerPoint. • Regularly communicate team performance, training effectiveness, and customer satisfaction More ❯

strategic objectives, with a focus on continuous improvement and best practice. The Office of College Services team supports process management and service improvement for the portfolio; and undertakes service performance monitoring and evaluation. About the opportunity Lead research and analysis efforts to support College Services activities, providing high-level reporting and senior administrative support under broad direction. Collaborate More ❯