2 of 2 Problem-Solving Jobs in Sutton

following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be More ❯

them appropriately. Ticket Management: Accurately log all interactions and issues into the Helpdesk Management System, ensuring that all necessary details are captured for effective resolution and follow-up. Problem Solving: Utilize the Helpdesk Knowledge Base for troubleshooting and resolving user issues. You will also contribute to this resource by creating and updating articles to help address common issues. More ❯