Business Analyst
Sutton Coldfield, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Dignity Funerals
and the rollout of our new core platform, Firehawk. You’ll be working within our Product and Innovation team, reporting to the Lead Product Manager, and partnering closely with finance, operations, and technical teams. This role is critical to ensuring that our new platform integrates seamlessly with financial processes and systems, helping us serve families with care, accuracy, and professionalism … at scale. You’ll map current finance-related processes, identify integration requirements between systems, and support change across a complex, multi-site operational landscape. This is a hands-on, collaborative role that combines strong analytical skills with clear communication and a deep understanding of financial systems within changing technical environments. Key Responsibilities Lead structured requirements gathering across finance and operational … system dependencies. Document and validate business and technical requirements , ensuring traceability, clarity, and alignment with project milestones. Support the design of system integrations between our new SaaS platform (Firehawk), financial tools, and interfaces like Firehawk Pay. Contribute to UAT planning and execution , ensuring business requirements are fully tested and met. Manage changes to scope or requirements , assessing business impact and More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted: