1 of 1 Remote/Hybrid Analytical Skills Jobs in Swansea

technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident Analyst, you will play a key role … also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical thinking, excellent communication skills, and the ability to remain calm under pressure. You will contribute to continuous improvement by identifying trends, supporting root ...