1 of 1 Remote Problem-Solving Jobs in Swansea

such as device replacement programmes, and contribute to testing and quality assurance of new hardware. This is a highly collaborative role that requires excellent customer service skills, a problem-solving mindset, and the ability to build strong working relationships with users, the ICT Service Desk, and other IT colleagues. As an organisation we support flexible working. You will … smoothly, enabling collaboration, and responding quickly when things go wrong. What you will do Take responsibility for incidents and requests within the team's scope, using experience and problem-solving skills to investigate and resolve in a timely and efficient manner. Engage in clear communications with staff to arrange face to face meetings or remote sessions to investigate More ❯