Remote Business Strategy Jobs in Swindon

1 of 1 Remote Business Strategy Jobs in Swindon

Senior Application Architect Contact Center AI/Chatbot

swindon, wiltshire, south west england, united kingdom
Hybrid/Remote Options
Humana
Become a part of our caring community and help us put health first The Senior Application Architect designs and develops IT applications architecture solutions to business problems in alignment with the enterprise architecture direction and standards. The Senior Application Architect work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth … The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at the core of our strategy to solicit direct feedback from the communities that we serve as well as enable the video channel for guidance centers supporting our senior population. You will be responsible for … Responsibilities: Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform Partner with product managers and product owners to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions Lead and govern technical solutions meeting functional/non-functional requirements and drive technology solution More ❯
Posted:
Business Strategy
Swindon
25th Percentile
£42,000
Median
£44,000
75th Percentile
£46,000