2 of 2 Remote Customer Experience Jobs in Swindon

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

the outdoors isnt just where we work, its who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. Were looking for a Digital Optimisation Manager to join us on that journey. This role is about more than just day-to-day responsibilities, its … CRO) vision and roadmap, driving experiments that unlock growth and create meaningful impact Owning the CRO programme,from spotting opportunities to designing, running, and scaling tests that elevate the customer experience Harnessing data to uncover friction in the customer journey and transforming insights into seamless, adventure-inspiring experiences Delivering clear, compelling reporting and recommendations that guide business … wide decisions Partnering with eCommerce, Product, User Experience, and IT teams to bring innovative CRO experiments to life Championing a culture of optimisation, inspiring colleagues to test, learn, and grow Were looking for someone who Has strong knowledge of digital analytics and experimentation tools (e.g., Adobe Analytics, Contentsquare, Optimizely) Can turn data into insights and create seamless, conversion-boosting More ❯