Photocopier Field Service Engineer - Wiltshire / Avon
- Hiring Organisation
- Pure Talent Group
- Location
- Swindon, Wiltshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £35000/annum
maintenance and scheduled servicing. Respond to customer service requests within agreed SLAs. Perform firmware upgrades and software updates. Configure print drivers, scanning (SMB, SMTP, FTP), user authentication and network connectivity. Support production print environments where required. Maintain accurate service records and complete technical documentation. Manage van stock, spare parts, tools … Strong experience supporting Ricoh MFDs (preferred). Familiarity with Ricoh Smart Operation Panel and associated software. Strong knowledge of: Print drivers Scanning (SMB, SMTP, FTP) User authentication Firmware management Print networking Experience supporting production print equipment (highly desirable). Experience within an MSP/MPS or customer-facing technical environment. ...