Account Manager
swindon, wiltshire, south west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NexGen Associates
Governance and compliance Work in line with ITIL and ITSM processes Support risk management and compliance reporting Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles Requirements for the role: No formal qualifications required but relevant experience in Business or IT is essential ITIL Foundation preferred and will be supported if not already held … ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to customer sites as needed Current SC clearance or previously held is preferred. If not held you must be eligible and More ❯
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