Technical Support Engineer / 2nd Line IT Service Desk Analyst
- Hiring Organisation
- AWD Online
- Location
- Taunton, Somerset, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network … focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network ...