Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows 10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach Full UK driving license and willingness to travel to client sites Oscar Associates (UK) Limited is acting as More ❯
various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language More ❯
of our tools. Collaborate on exciting research projects Analyse and interpret large data sets to extract actionable insights. Knowledge, skills, qualifications, experience: High proficiency with computers and technology, including Microsoft Office Suite (Excel, Word, Outlook). Strong mathematical and statistical abilities, with experience handling large datasets and extracting insights. Excellent communication and interpersonal skills, including a professional telephone manner. More ❯
related to ISV adoption or upgrades Qualifications Essential Proven experience in a large-scale D365 or ERP implementation program, ideally with global reach Strong understanding of ISVs in the Microsoft Dynamics ecosystem Experience coordinating vendor activities, including upgrades, support, and lifecycle planning Technical familiarity with D365 modules, environments, and DevOps tools (e.g., Azure DevOps, LCS) Experience writing and reviewing More ❯
