4 of 4 Remote Problem-Solving Jobs in Taunton

for a 2nd Line Support Engineer (Cloud) on a permanent basis. The role would be excellent for a dynamic, customer-facing individual with strong IT support experience, excellent problem-solving skills and the flexibility to travel to client sites across the UK. You'll be part of a collaborative Service Desk team, delivering remote and on-site IT More ❯

is seeking a skilled Technical Support Analyst to join their growing team. This is a dynamic, customer-facing role ideal for someone with strong IT support experience, excellent problem-solving skills, and the flexibility to travel to client sites across the UK. You'll be part of a collaborative Service Desk team, delivering remote and on-site IT More ❯

Skills & Experience: Significant hands-on experience with case management system development and workflow automation. Proficiency in Power BI and Excel for data analysis and reporting. Strong analytical and problem-solving abilities, with the capability to resolve system and integration issues independently. Confident providing IT support in person, via phone, and through email to users with varying levels of More ❯

corporate IT environment. Desirable: Previous experience in an MSP environment and with client/server environments, including Windows Server. Qualities and Attitude: A strong team player with a problem-solving approach and desire for progression. Good time management and communication skills, with the ability to deliver high-quality customer service and meet client expectations. Product Knowledge: Essential: Proficiency … mobile device administration via Microsoft Intune. Competencies: Exceptional customer service skills and a confident, professional phone manner. Excellent organisational skills and the ability to prioritise under pressure. Strong problem-solving abilities with the capacity to work collaboratively as part of a team. Flexibility to work outside standard hours as needed to complete tasks. Ability to maintain strong client More ❯