Lead Performance Analyst
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Telford, Shropshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £740.00 per day
across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. This role goes beyond producing dashboards and reporting usage statistics. You will help multidisciplinary teams understand whether the service is meeting … validate event tracking, including Google Analytics where applicable. Measure user journeys, progression, abandonment, errors and points of friction. Ensure analytics considers privacy, consent, data minimisation and accessibility requirements. Combine quantitative analysis with user research, service design findings and operational feedback. Develop approaches to understanding the relationship between user behaviour ...