5 of 5 Management Information System Jobs in Telford

new Mini PCs and Laptops · Performing regular updates on Mini PCs and Laptops · Resolving IT issues by liaising with our external IT hosting provider Nasstar · Providing training on the system to new users on induction day and follow up training after 1 month · Amending word templates for use within the case management system · Maintaining spreadsheets for … using basic and more complex excel formulas. Extracting data from main database for use within Excel · Liaising with users and designing, building and maintaining the case management system SOS, the Client Management System using simple coding/scripting · Supporting and training existing members of staff on the system including new process and developments … in the maintenance and development of the firm’s website · Assist in maintaining the firm’s online office manual (knowledge base) and APX forms · Assist with the firm’s system process’s/contracts and equipment such as photocopiers, phones, comms equipment · Assist in maintaining the firms IT A&P issues spreadsheet and keeping users update on progress · Continue More ❯

as a problem-solver and trusted point of contact for sales leadership to resolve operational challenges. Simplify and centralise administrative tasks to improve sales team efficiency. Support change management through clear documentation and personal engagement. Manage critical projects with strong communication, organisation, and follow-through. Take ownership of sales commission administration — ensuring accurate calculation and validation with support More ❯

1st and 2nd line IT support to users based in Telford, ensuring local hardware, software, and systems function effectively while contributing to wider IT initiatives such as laptop refreshes, system upgrades, and the migration to Intune. The role will involve maintaining accurate asset records, troubleshooting incidents, and working collaboratively with colleagues across 14 UK offices to deliver consistent, high … Community of Practice, sharing knowledge and best practices across sites. Essential Skills & Experience Knowledge and experience of working in an IT environment Knowledge and experience of IT incident management Knowledge and experience of dealing with windows related incidents in a business environment Knowledge of IT Infrastructure A sound knowledge of end user IT services and the technology that … underpins them in a business environment. Ability to provide excellent customer support via a Service Management Framework. Ability to play a part in the development of a collaborative environment across multiple functions where new processes or procedures are introduced. Willingness to work on-site and occasionally travel to other HMLR offices as required. Desirable Familiarity with Autopilot, Intune More ❯

you’ll be part of a friendly, supportive team where no two days are the same. Role Print queue administration and user access. New equipment ordering and installation. Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service … You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll … With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT. Apprenticeship Standard Information communications technician (level 3) Training Provider BALTIC TRAINING SERVICES LIMITED Working Week 8:30am - 5.00pm, Monday to Thursday. 2.00pm finish on Friday. Expected Duration 1 Year 3 Months Positions More ❯

high-quality customer experience. What you will be doing Collaborate closely with the sales teams to proactively support products and projects, anticipating potential issues and escalating them to management and HQ technical teams as required. Take full ownership of technical issues, including their management, resolution and escalation. Accurately document and track all technical issues using central … information with the EMEA solutions team. Lead and manage customization projects through POC completion before transitioning ownership to the sales team. Manage and maintain the UK demo system and stock, ensuring timely fulfilment of demo requests. Provide on-site technical support for customers & partner activities, as needed. Work collaboratively with the Service teams to resolve technical project More ❯