IT Support Engineer
- Hiring Organisation
- Northwood
- Location
- Telford, Shropshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
infrastructure. • Assist with troubleshooting hardware issues on Windows 11 laptops, desktops, and mobile devices. • Support users with Office 365 applications including Teams, Excel, Outlook, SharePoint, and OneDrive. • Assist in maintaining on-site & cloud services (Azure AD, Exchange, SharePoint etc). • Help with onboarding/offboarding processes including account … looking for knowledge and understanding in the following areas: • Windows 11 configuration, troubleshooting, and user profile management. • Cloud environments, e.g. Azure Active Directory and Microsoft 365 administration. • Cybersecurity principles such as MFA, phishing prevention, access control, and data protection. • Advanced networking concepts (LAN/WAN, Wi-Fi, DHCP ...