4 of 4 Service Delivery Jobs in Telford

specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Description Job Title: Delivery Assurance Delivery Manager (Operations & Reporting) Clearance required: BPSS Duration: 6 months Location: Telford, with an expectation of 2 full days per week in … the office Contract Inside IR35 Rate: 402/day Inside IR35 Skills: Communication, Attention to Detail, Proactiveness, Organised, Stakeholder Management, Service Delivery, e-Monitoring The Delivery Manager is responsible for: MU SME for Delivery Tooling (e-Monitoring); acting as a key liaison with Group for intercepting … the OneFinance programme, firmly establishing toolsets with the Cross-Contract view, providing assurance of both compliant and relevant use To support financial reporting in Delivery Assurance Management of work requests received from the wider MU; utilising the expertise from with DA to provide responses that are fulfil stakeholder needs More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯