Lead Service Designer
Telford, Shropshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
F5
Hybrid with travel to 1-2 days per month) Shape the future of public services We're looking for a Lead Service Designer to guide the design of complex, user-centred services for a major government department. You'll set the vision, foster collaboration across multidisciplinary teams, and make a real difference to how citizens interact with essential services. … solution isn't always obvious, but your expertise and creativity will bring clarity and impact. What you'll do Lead complex service design projects from concept to delivery Champion user-centred design and GOV.UK service standards Coach and mentor teams in iterative, hypothesis-driven design practices Plan and run inclusive, accessible, and sustainable design sessions Integrate data-driven insights … and accessible design Experience mentoring and coaching design teams Strategic thinking and ability to communicate design vision to senior leaders Degree or equivalent experience in Service Design, UX, Interaction Design, or similar Desirable extras Experience in consultancy and opening new account spaces Multi-disciplinary design skill set User research leadership experience SC clearance (or eligibility More ❯
Employment Type: Full-Time
Salary: £70,000 - £90,000 per annum
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