1 to 4 of 4 3rd Line Support Jobs in the Thames Valley

responsible for the delivery of IT support and services across a variety of departments, within a fast-paced environment. The 2nd & some 3rd Line IT Support Engineer, plays a crucial role in the provision of comprehensive IT cover, service desk assistance, and desktop … Network troubleshooting You must have excellent communication skills and be polite/personable. Attention to detail is a must. Key Responsibilities Provide 2nd & some 3rd line technical support for approved hardware and software Collaborate with third-party service suppliers to ensure timely issue resolution Install … and service administration Responsible for patch management across site servers, desktops, servers & MAC estate Take ownership of escalated technical issues requiring 2nd and some 3rd line support, providing efficient and effective solutions Analyse and troubleshoot complex hardware, software, and support Network engineering with more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »

3rd Line IT Support Technician – Witney – up to £40,000 DOE Our client is excited to offer a rewarding opportunity for a 3rd Line Support Technician to join their growing IT team. The role is based at their Witney office … full current driving license is required for the position. You would be working with a diverse set of hardware and software technologies, providing support to users and delivering hardware and software projects that will benefit the company. This is a unique IT role that offers the successful candidate … userbase, reporting to the IT Manager. Hours of Work: 9.00 am – 5.30 pm Monday to Friday KEY ACCOUNTABILITIES: Telephone, hands-on and remote support of the entire IT Infrastructure. Monitoring and management of systems and processes used to protect the IT Infrastructure. IT project development, management and delivery. more »

Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £40,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer … to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance … and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with routers, switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for more »