3 of 3 Remote 3rd Line Support Jobs in the Thames Valley

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP … offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working … their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware More ❯

role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities About the Role We are seeking a Senior Service Desk Analyst … role responsible for ensuring the smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert-level technical support … resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and More ❯

Third Line Engineer (Server and Storage) Salary: £45,000 - £50,000 Location: High Wycombe Hybrid: 3 days a week in the office About the Role A client of ours is a managed service provider that is growing at a healthy pace and is looking to hire another Third-Line Support Engineer. We are looking … come into the office three days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN/NAS Routers, Switches, Firewalls More ❯