4 of 4 Continuous Improvement Process Jobs in the Thames Valley

Director - Process Excellence Office (IT Service Management) Employer: Mars Location: Slough, Berkshire, United Kingdom Salary: Competitive Closing date: 12 May 2025 Job Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service … governance so they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or … best in class and fit for purpose Service Management strategy that aligns with organization goals and strategy. Drive the adoption of the ITSM Process and measure the efficiency and effectiveness of processes. Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee More ❯

governance so they can take decisive action, maximizing value and making a meaningful impact to our customers - Technical debt reduction, Business Resiliency, drive process efficiency and effectiveness and make easier is better. What are we looking for? Master's degree in engineering, management, and related field preferred, or … best in class and fit for purpose Service Management strategy that aligns with organization goals and strategy Drive the adoption of the ITSM Process and measure the efficiency and effectiveness of processes. Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics Oversee … design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with the business needs Evaluate and improve the CMDB performance and maturity Design and implement the continuous improvement process to deliver business value (cost, quality, time) by More ❯

so they can take decisive action, maximize value, and make a meaningful impact on our customers - focusing on technical debt reduction, business resiliency, process efficiency, and effectiveness. What are we looking for? Master's degree in engineering, management, or related field preferred, or equivalent experience. Extensive experience in … measure their efficiency and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuous improvement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and maturity. Design and implement continuous improvement processes to deliver business value (cost, quality, time) using Lean Six Sigma methodologies, tools, and frameworks, while coaching associates in Green, White, and Black Belt methodologies. Design and implement Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies to enhance business resiliency. Design, implement, and More ❯

in complex ecosystems Familiarity with monitoring tools like Prometheus, Grafana, Azure Monitor Excellent communication and stakeholder engagement skills Experience managing SLAs, incident management, continuous improvement Strategic and hands-on in fast-paced environments Professional English proficiency What will be your key responsibilities? In this role, you … Implementation: Develop and operationalize LLMOps practices, including deployment, monitoring, versioning, and performance tuning. Service Management & Support: Establish incident management, SLAs, change management, and continuous improvement processes. Governance & Compliance: Ensure adherence to Responsible AI, data privacy, and security policies. Platform Roadmap: Translate strategic priorities into scalable services More ❯