1 to 25 of 27 Remote ITIL Jobs in the Thames Valley

experience in Customer Service, preferably in a global organization and Service Provider environment Technical background in Telecommunications, Service Management, and IT Service Management processes (ITIL). Experience with Windows Server (installation, patching) and relevant certifications (e.g., CCNA, Microsoft) Proven ability to manage OTN Systems Networks and configure Cisco ...

Entra. Data Backup management Desktop and user support experience. Data Centre support experience. IT Procurement Desirable: Zoho Manage Engine\Servicedesk Plus Mac OS support ITIL or security certification. Benefits Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave ...

Experience or familiarity with one or more of the following is desirable: IIS Web Server, SQL Server and querying, HTML, Networking and firewall management, ITIL Framework, ServiceNow, Microsoft Power BI, Microsoft Power Apps, DataDog. A Bachelor's Degree in Computer Science, Computer Engineering, or a closely related field; alternatively ...

related field preferred, or equivalent years of experience Desirable: Training in modern business analysis and agile delivery approaches CompTIA, Microsoft certifications and ITIL Foundation are all desirable An interest in, or background in, Life Sciences would be beneficial Skills & abilities Decision making and problem solving skills to analyse information ...

Azure, AWS, VMWare, Palo Alto, Fortinet, Cisco, Juniper, Versa Networks) Exposure to, or certification in at least one of the following: TOGAF, SABSA, SaFE, ITIL 4 Stategic Leader What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. ...

points with core enterprise systems. Familiarity with DevOps, CI/CD, and Infrastructure as Code concepts. Solid grasp of security, compliance (e.g., SOX/ITIL), and data governance principles. Exceptional leadership, technical management, and communication skills used to handling complex stakeholder relationships. Desirable Skills Certifications in Oracle Cloud, Azure ...

Adaptive Security Policies, balancing exceptional user experience with enterprise grade security. We operate under an ISO/IEC 27001 certified ISMS and an ITIL aligned service management framework, ensuring integrity, resilience, and operational excellence. Joining Zero Plus means being part of a growing, people first organisation where your career will ...

Fusion lifecycle. Security & Compliance: Implement and monitor security best practices for OCI and Fusion, managing IAM, roles, and policies. Ensure technical compliance with ITIL and SOX frameworks. Performance & Support: Analyze, optimize, and troubleshoot complex issues involving Fusion environments, OCI services, and cloud/on-prem integrations. Collaborate with Oracle Support ...

problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies ...

protocols ( VoIP/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. Experience ...

protocols ( VoIP/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. Experience ...

Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank ...

. Technical workshop facilitation and architecture definition for enterprise clients. Development of documentation including HLDs, LLDs, and operational runbooks. Understanding of project delivery in ITIL, Agile, or DevOps-oriented environments. Nice to Have/Will Learn on the Job: Experience with One Identity Safeguard (ideal for cross-platform migration projects ...

. Technical workshop facilitation and architecture definition for enterprise clients. Development of documentation including HLDs, LLDs, and operational runbooks. Understanding of project delivery in ITIL, Agile, or DevOps-oriented environments. Nice to Have/Will Learn on the Job: Experience with One Identity Safeguard (ideal for cross-platform migration projects ...

response to major incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You’ll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model … Computer Science, Computer Systems, Networking/Digital Data Communication or Science, Technology, Engineering or Mathematics (STEM) subjects or relevant job experience. You have ITIL Foundation level Certification. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That ...

built production systems at scale Strong Azure architecture experience with cloud-native design patterns Demonstrable security framework experience (SOC 2, ISO 27001, ITIL) Hands-on automated testing frameworks expertise Practical BDD familiarity More importantly, you are: A strategic partner who can balance technical excellence with commercial reality Hands-on when ...

built production systems at scale Strong Azure architecture experience with cloud-native design patterns Demonstrable security framework experience (SOC 2, ISO 27001, ITIL) Hands-on automated testing frameworks expertise Practical BDD familiarity More importantly, you are: A strategic partner who can balance technical excellence with commercial reality Hands-on when ...

positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. - Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues ...

implement system upgrades. Communicate effectively about upcoming changes and enhancements. What You Bring: Relevant IT/professional services qualification, or a willingness to attain ITIL certification. Excellent document writing skills. Strong communication and interpersonal skills with the ability to influence others. Exceptional organisational skills, attention to detail and the ability ...

requiring 3 days per week on-site. The ideal candidate will have strong experience in Enterprise Network Operations (LAN, WAN, SD-WAN, VPN, Cloud), ITIL/ITSM Process Governance, Vendor & Contract Management, Cybersecurity & Compliance Awareness and Leadership, Analytical & Communication Excellence. ...

with version control (e.g., Git), CI/CD tools (e.g., Gearset, Copado, Jenkins). Solid knowledge of change and release management best practices (e.g., ITIL). Salesforce certifications (e.g., Administrator, Platform App Builder, DevOps Center training). Benefits: 26 Days holiday plus Bank Holidays. Standard pension. Hybrid working. ...

cutover planning. Collaborate with Oracle Support and internal teams for essential patch management and environment maintenance. Conduct release readiness reviews, ensuring compliance with ITIL, SOX , and internal audit requirements. 3. Quality Leadership Establish and monitor KPIs for testing and release quality, driving continuous improvement in test automation and deployment processes. … . Exceptional communication, stakeholder management, and analytical problem-solving skills, used to working in global delivery settings. Desirable Knowledge & Attributes Certification in ITIL or relevant Oracle Cloud modules . Experience with CI/CD pipelines and automation frameworks for ERP testing. Familiarity with Oracle Cloud Infrastructure (OCI) and integrations ...

Azure 365 contacts Day to day management of the internal helpdesk to communicate with users for incidents, problems and change requests Work within ITIL based SLA (service level agreement) delivery Data and software testing for key projects About You . Experience in software or IT support roles Working knowledge … ITIL framework Strong communication and people-focused support skills Ability to collaborate effectively across teams Proactive approach to problem-solving and self-development Due to close links to the UK Home Office our client will require all successful candidates to go through SC Clearance. Candidates must be UK citizens, have ...

SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning and demonstrate examples where this has been done ServiceNow … required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio Sharing ...

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work: Right ...