1 to 25 of 26 Remote/Hybrid ITIL Jobs in the Thames Valley

skills. Proven problem-solving and decision-making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast-paced environments. Strong organisational and planning capabilities with ...

teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments Cloud or enterprise infrastructure Innovation ...

Microsoft Azure Fundamentals (AZ-900) Microsoft Azure Administrator Associate (AZ-104) CompTIA Network+ or Server+ Linux certifications Exposure to Kubernetes, OpenShift or container technologies ITIL Foundation certification What's on Offer? £60 per hour (Inside IR35) Initial 6-month contract Hybrid working with 3 days per week onsite in Reading ...

Microsoft Azure Fundamentals (AZ-900) Microsoft Azure Administrator Associate (AZ-104) CompTIA Network+ or Server+ Linux certifications Exposure to Kubernetes, OpenShift or container technologies ITIL Foundation certification What's on Offer? £60 per hour (Inside IR35) Initial 6-month contract Hybrid working with 3 days per week onsite in Reading ...

Person Specification Qualifications Essential NVQ level 3 or equivalent experience Microsoft Certified Desktop Support Technician (or achieve this within one year of appointment) Desirable ITIL V2/V3 Foundation Experience Essential Experience of Call Centre/Helpdesk/Service Desk or other telephone based customer service. Experience of working ...

delivery for a live, business-critical enterprise system, ideally Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement to know when to elevate and when to let a process run Experience managing SLAs, service ...

extent, as needed. Bachelor's degree in Business Information Systems, Engineering, Supply Chain, or related field (or equivalent experience). Professional certifications (e.g., PMP, ITIL, Agile) are a plus. Why Join Us? Working for the undisputed global leader in a business‐critical industry offers unparalleled possibilities. Our team is made ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience Azure Virtual Desktop PKI/certificate services Exchange on-premise to Exchange Online/hybrid Exchange Azure landing zones Azure Policy ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

project risks and quality issues and take proactive action. Experience reviewing project documentation and deliverables. Comfortable managing challenging conversations and customer expectations. Exposure to ITIL, Agile, PRINCE2 or similar project frameworks. Background in consultancy, project management or service management within a fast-paced technology environment. To apply for this role ...

support experience Desirable Experience with PaperCut, uniFLOW, Equitrac or similar print management platforms Knowledge of Microsoft 365, Azure and cloud print technologies Understanding of ITIL service management principles ITIL Foundation Certification Microsoft certifications Vendor certifications relating to print technologies Degree, diploma or equivalent qualification in Information Technology or a related ...

Systems Security Professional CISM - Certified Information Security Manager AWS or MS Azure - Amazon Web Services or Microsoft Azure cloud computing Strong knowledge of Agile, ITIL, and security frameworks (e.g., ISO 27001, GDPR) Key Performance Indicators: Consistently produces deliverables, which require minimal rework following a peer review prior to the engineering ...

management, and engineering teams to design and implement automation opportunities Drive adoption of best-in-class tooling, processes, and self-service capabilities aligned to ITIL and industry standards Required Experience Change Management & Adoption : Demonstrated success leading organization-wide technology adoption programs, preferably in global enterprises with 1,000+ employees Customer ...

experience in a similar role within the defence or aerospace sector. Degree qualified in Engineering or a related technical discipline. Service Management experience (eg ITIL). Proven experience leading MBSE transformation initiatives. First-hand knowledge of relevant defence or aerospace technologies. Demonstrable experience delivering solutions within complex engineering environments. Strong ...

investigation, troubleshooting and customer communication What you need to bring 3+ years in a senior support, service desk or ITSM role. Working knowledge of ITIL Incident and Problem Management, applied pragmatically Hands-on administration of an enterprise ITSM platform (Zendesk, Jira Service Management, Freshservice, ServiceNow or similar) - workflows and reporting ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

model. Key Responsibilities Service Architecture: Design end-to-end service models, Service Design Packages (SDPs), service blueprints, and L1-L4 support paths aligned with ITIL and ServiceNow. Service Transition: Oversee device take-on, ServiceNow integration/workflows, service rehearsal activities, and support team training (Service Desk/NOC). Supplier ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH275597 To apply for this role ...

experience managing network infrastructure projects in retail or multi-site environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Familiarity with ITIL, Prince2, or Agile methodologies Technical certifications such as CCNA, CompTIA Network+ or equivalent (desirable not essential) Reference Number: BBBH(phone number removed) To apply ...

techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. ...

systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft cloud technologies, including Microsoft … Desirable: Degree in Computer Science or related discipline (or equivalent experience). Microsoft 365 certifications (e.g., Fundamentals or Administrator). Knowledge of IT infrastructure, ITIL methodology, and information security practices. Salary & Benefits Salary up to £40,000 (depending on experience). Discretionary bonus (up to 15%). 28 days annual ...

Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract. Key Activity: * Customer relationship coordination * Service delivery management * Network project coordination * Resource scheduling * Order management & provisioning administration * Change control management * Customer … database, reporting, CRM or workflow systems * Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable * Familiarity with Agile, ITIL or other similar methodologies is highly desirable @mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology @mecscomms is the brand name of MECS Communications ...

users with exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … manager for high-priority incidents, maintaining communication with stakeholders to ensure business continuity. Essential Qualifications and Skills: A good standard of education along with ITIL v2 or v3 knowledge or qualification. Working experience within a service desk or technical environment is a must. Excellent written and oral communication skills with ...

users with exceptional service. Key Responsibilities: Provide expert support, advice, and guidance to end users by efficiently diagnosing and resolving incidents in alignment with ITIL v3 Incident Management processes. Collaborate with various ICT technical support functions to ensure timely incident resolution and maintain service level targets. Communicate effectively with … manager for high-priority incidents, maintaining communication with stakeholders to ensure business continuity. Essential Qualifications and Skills: A good standard of education along with ITIL v2 or v3 knowledge or qualification. Working experience within a service desk or technical environment is a must. Excellent written and oral communication skills with ...