1 to 25 of 26 Remote/Hybrid ITIL Jobs in the Thames Valley

Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation programmes. Desirable Certifications AWS, Azure, or GCP Professional Certifications ITIL Foundation CISSP or equivalent security certification TOGAF Bachelor's Degree in Computer Science or a related discipline Key Attributes Strategic thinker with strong commercial awareness. ...

undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). ...

Entra ID (Azure AD), Intune, Defender, Microsoft 365 and Active Directory. Relevant certifications such as AZ-104, AZ-500, SC-300, MS-102 and ITIL Foundation are highly desirable. ...

order tracking, ticketing, or provisioning systems. Basic understanding of telecoms technologies such as broadband, internet connectivity, VoIP, SD-WAN, or networking concepts. Awareness of ITIL processes and service management principles. What's On Offer Flexible Working Private Health Cover Private Dental Cover Vision Cover Life Insurance & Critical Illness Insurance Double ...

stakeholder management skills. Customer-focused approach with the ability to perform effectively under pressure. Desirable Experience working within an MSP or IT Services environment. ITIL Foundation certification or equivalent. Experience using PSA and ITSM platforms such as HaloPSA. Previous involvement in service improvement and operational change initiatives. What ...

technical documentation and explain technical concepts to non-technical stakeholders Experience working in an operational environment with service improvement, incident/problem management and ITIL-style processes Desirable experience: PKI/certificate services Azure Virtual Desktop Exchange on-prem to Exchange Online/hybrid Exchange Azure cost management Public sector ...

activity. Produce management information and KPI reporting aligned to operational objectives. Drive continuous improvement initiatives through regular reviews and stakeholder engagement. Essential Skills & Experience ITIL Foundation certification (minimum requirement). Proven experience in Service Transition within complex IT environments. Experience documenting processes, procedures and operational readiness activities. Strong stakeholder management ...

FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP, and TOGAF. If you have a strong background in cloud-based Product ownership and are looking for a dynamic contract opportunity, we would ...

urgency of the role, DV clearance is required (or eligible). Essential Degree or equivalent experience in Computer Science, Network Engineering, or Telecommunications. TOGAF, ITIL, Agile Project Management, PRINCE2, or equivalent experience. (CCNP), VMware Certified Professional - Network Virtualisation (VCP-NV), Palo Alto (PCNSE), Microsoft Certified: Azure Network Engineer Associate ...

transition issues and risks Support continuous improvement initiatives across Service Transition processes Provide guidance and coaching to operational resolver teams where required Skills & Experience: ITIL Foundation certified Proven Service Transition experience within complex IT environments Experience managing service acceptance and transition into live operations Strong stakeholder engagement and relationship management ...

delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process/system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables ...

Fusion lifecycle. Security & Compliance: Implement and monitor security best practices for OCI and Fusion, managing IAM, roles, and policies. Ensure technical compliance with ITIL and SOX frameworks. Performance & Support: Analyse, optimise, and troubleshoot complex issues involving Fusion environments, OCI services, and cloud/on-premise integrations. Collaborate with Oracle Support ...

wholesale broadband business Knowledge of OSS/BSS systems, ticketing tools, and service monitoring platforms Understanding of SLA management and service performance reporting ITIL, CCNA, or equivalent industry experience Experience supporting major incidents or working in a service operations/NOC-style environment ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element … initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

such as Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security ...

reduce operational friction and enhance service quality What You’ll Bring Experience in service transition or service management within technology programmes Strong understanding of ITIL and transition‐to‐BAU processes Experience working across project delivery and operational teams Excellent documentation, process design, and stakeholder coordination skills Ability to communicate clearly ...

positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues ...

continuous improvement initiatives. Create and maintain documentation including HLDs, LLDs, build guides, and operational procedures. Participate in Incident, Change, and Problem Management processes following ITIL practices. ESSENTIAL SKILLS/QUALIFICATIONS: Strong experience with Windows Server 2016/2019/2022, including OS installation, configuration, Active Directory fundamentals, Group Policies … network or infrastructure automation (PowerShell, Python, Ansible, or similar). Project management experience with the ability to run or contribute to technical workstreams. ITIL Foundation certification and exposure to ITIL Transition processes. ...

business-to-business sales experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales ...

IT Support Analyst 1st/2nd Line Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support ...

IT Support Analyst | 1st/2nd Line | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Support ...

IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on ...

IT Service Desk Analyst | Abingdon - Onsite (1 day remote) | 3 Month Temp Contract | £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on ...

This job is with VoCoVo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. VoCoVo specialises in innovative communication solutions ...