3rd Line Support Engineer
- Hiring Organisation
- Xact Placements Limited
- Location
- Oxford, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
experienced 3rd Line Support Engineer to join their team in Oxford. This is a client-facing role resolving technical issues, supporting client infrastructure, and contributing to changes within a structured MSP environment. The Role Support and maintain the systems Act as the go-to escalation point … root cause of issues rather than just patching symptoms Maintain high first-time fix rates Carry out ongoing infrastructure maintenance and patching Handle the technical delivery of changes such as migrations, upgrades, and new implementations, Coordinate with client and internal stakeholders so changes land smoothly with minimal downtime ...