2 of 2 Process Analyst Jobs in the Thames Valley

Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics 365, and other internal tools. … systems, or operations career who is comfortable learning new tools, enjoys problem-solving, and has the drive to spot inefficiencies and suggest smarter ways of working. Key Responsibilities Identify process inefficiencies and put forward recommendations to resolve them. Configure and manage platforms including Jira, ServiceNow, Dynamics 365, and other internal systems. Provide 1st line support for business-critical applications … ensuring issues are resolved quickly and effectively. Support and maintain API integrations and smooth data flows between systems. Collaborate with colleagues across the organisation to understand requirements and deliver process improvements. Partner with the Digital Workplace team to standardise workflows for account setup, permissions, and approvals. Maintain clear documentation of processes, system configurations, and best practices. Skills & Experience Technical More ❯

A well-known local authority is looking to bring on a Business Analyst on an initial 6 month contract basis to focus on process mapping from front door of resident contact for multiple services, through to how demand is managed and delivered.Key responsibilities will include re-designing everything from automating various transactional services, to how face to face … local government including either social care, housing or revs and benefits to be able to come into the council and "hit the ground running".If you are a Business Analyst with strong process mapping experience and unified front door or channel shift experience with experience of automating processes within a local authority experience, please apply today.Hybrid on site More ❯