14 of 14 Remote/Hybrid Service Design Jobs in the Thames Valley

Service Designer - Unified Communications Location: Berkshire, Hybrid Contract: 3-6 Months Rate: £475 Outside IR35 We are seeking an experienced Service Designer with a strong background in Unified Communications and Telecommunications to support the design, optimisation and enhancement of UC services and customer experiences. Working closely with … business and technical stakeholders, you will define service requirements, facilitate discovery workshops, map end-to-end processes, and design scalable service models across voice, collaboration and communications platforms. Essential Experience Proven Service Design experience within a Telecommunications environment Strong Unified Communications experience, ideally including RingCentral. ...

Analyst to join a growing digital delivery function. This is an opportunity to play a key role in shaping and delivering complex digital and service transformation initiatives, working across the full delivery lifecycle from discovery and requirements gathering through to implementation, adoption, and continuous improvement. You'll work … user needs and measurable business outcomes. Role Overview As a Senior Business Analyst , you will lead business analysis activities across the entire product and service lifecycle, helping teams understand problems, define solutions, and deliver meaningful outcomes. You will work closely with stakeholders across business, product, architecture, engineering, user-centred ...

processes, performance measures and risk management practices. Collaborate with procurement and commercial teams on supplier lifecycle management. Drive continuous improvement and identify opportunities for service innovation. Essential Skills & Experience Proven experience as a Product Manager or Senior Product Manager. Strong ServiceNow product knowledge and practical experience. Experience delivering … managing IT services and technology products. Experience working with third-party suppliers and managing vendor relationships. Understanding of service design across the full service lifecycle. Broad technical knowledge and the ability to communicate effectively with technical teams. Strong stakeholder management and influencing skills. Experience operating within structured ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data-driven and digital-first ...

improve user experience. Establish a continuous improvement backlog and delivery roadmap. Introduce measurable performance indicators to assess process effectiveness. Portfolio Assessment & Decision Support Design and implement frameworks for portfolio assessment that support governance and investment management. Develop mechanisms that provide insights into demand, supplier utilisation, and performance metrics. Embed … areas for intervention. Translate complex data into actionable recommendations for senior stakeholders. Automation & Digital Transformation Identify manual processes ripe for automation and lead the design of workflow automation solutions. Collaborate with digital and technology teams to embed automation in core VMO processes. Advocate for data‐driven and digital‐first ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

that makes us all so proud: * Helping law enforcement with secure intelligence systems that keep the UK safe * Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting * Assisting the British government department that is responsible for the safety of consumer products, with systems … change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high ...

international payments platform, working within the Corporate Payments division. As a C# Software Engineer you'll own features end-to-end, from API and service design through to frontend delivery and production including designing and developing scalable backend services and APIs using C# .Net, building customer facing features … backend and the Vue.js frontend. As a senior team member, you'll own architecture and technical decisions within your domain, collaborate closely with Product, Design and Compliance to take features from idea to production and improve reliability, observability, testing and production performance, modernising legacy services and contributing to wider ...

culture of collaboration and continuous improvement. Key Responsibilities Accountable for end‐to‐end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5‐10, nurturing talent and cultivating a collaborative, high‐performing … environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward‐thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound ...

Service Designer - Unified Communications Location: Berkshire, Hybrid Contract: 3-6 Months Rate: £475 Outside IR35 We are seeking an experienced Service Designer with a strong background in Unified Communications and Telecommunications to support the design, optimisation and enhancement of UC services and customer experiences click apply ...

councils, alongside non-profits and SMEs. We help our customers use Microsoft 365 confidently, securely and effectively. We also develop GovRedact, our secure redaction service designed to support organisations with Subject Access Requests (SARs) and Freedom of Information (FOI) requests. You will join a dynamic, growing team where your … recommendations. Communicate security risks and proposed changes clearly to technical and non-technical customers. Contribute to security baselines, checklists, knowledge articles and continuous service improvement. Coordinate and support the Cyber Essentials certification process, including evidence gathering, readiness checks, remediation tracking and renewal activity. Contribute to the delivery and continuous ...