11 of 11 Remote Support Engineer Jobs in the Thames Valley

Platform Support Engineer Shrivenham, near Swindon £30,000 - £37,500 + Benefits Package UK Passport Holders only to satisfy Security Clearance requirements. The Platform Support Engineer plays a crucial role in maintaining and supporting the enterprise platform infrastructure that underpins critical business operations. Salary Range - £30k - £37.5k per annum. Location - Shrivenham, Oxfordshire (hybrid working - 3 days … days working from home). Requirements - Must hold or be eligible for SC clearance with no restrictions Role Overview: This role focuses on monitoring, troubleshooting, and providing tiered support for technologies such as Active Directory, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and Unified Access Devices (UADs). The Platform Support Engineer ensures system reliability, user satisfaction, and … identifying opportunities to improve platform operations. Key Accountabilities/Responsibilities: * Monitor platform infrastructure for performance and availability, responding promptly to alerts and incidents. * Provide Level 2 and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve platform-related issues, escalating to engineering teams when necessary. * Assist in patch management, system updates More ❯

Are you a Software Support or Application Support professional with an understanding of the code behind web applications? Even better, do you have experience of coding and development? Fancy travelling around the world as part of your role to the likes of Europe, Tokyo, Australia, USA etc? We are looking for a technical individual who can support … time needs of our clients. You will be visiting events across the world that use our software products, and will be responsible for ensuring the applications are working to support these live events. This is a fantastic opportunity to join one of the leading technology companies that supply into the conference and events industry. This role will suit a … Web Developer, Application Support, Software Support or Technical Support individual with the ability to code or tweak the code that form our bespoke apps. You will be configuring and supporting applications both remotely and on site at events. Role: Application Support Engineer aka Technical Support Engineer, Software Support Engineer, Junior Software More ❯

Join a Leading Global Manufacturer as a Product Support Engineer/Technical Support - High Wycombe Location: High Wycombe Type: Full-time Salary: £21,000 - £35,000 per year (depending on experience) Additional Pay: Yearly bonus (up to £4,000)Are you ready to elevate your technical support career with a leading global company? Our esteemed client … a top manufacturer in the Access Control security sector , is seeking a Product Support Engineer/Technical Support professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary … with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global company culture with a friendly, collaborative atmosphere. Be part of a team that thrives on innovation , collaboration , and continuous improvement . Work with cutting-edge technology in the security sector , focusing on cloud-connected systems . Role Overview As More ❯

Graduate Customer Support Engineer - Chromatography page is loaded Graduate Customer Support Engineer - Chromatography Apply locations United Kingdom - England - London United Kingdom - East England - Cambridge time type Full time posted on Posted 30+ Days Ago job requisition id Job Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science … t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support … origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 50% of the Time Shift: Day Duration: No End Date Job Function: Services & Support Similar Jobs (2) Graduate Field Service Engineer - Chromatography - North London locations United Kingdom - England - London time type Full time posted on Posted 12 Days Ago Graduate Customer Support More ❯

Electrical Support Engineer (Smart Home Technology) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a Electrical Support Engineer that wants to work for Europe's leading smart home technology business that has a product range far superior to Amazon and Google? Do you want to work for a business that … this role, you will be put through an extensive training program in their Austrian HQ with all your expenses paid for, then will be dealing with an already established support team to help the installers get the system up and running. The ideal candidate will be someone with a background in electronics or electrical engineering and local to Theale. … THE ROLE: Work with the current support team Support the installation teams with electrical/electronics issues Solve basic electrical issues remotely Raise tickets and process them accordingly THE PERSON: Technical Support experience GCSE level Electronics understanding Commutable distance to Theale Keywords: Support, Electrical, Electronics, Remote Support, Electricians, IoT, Smart Home, Home Automation, Theale, Reading More ❯

Role: Platform Support Engineer Location: Swindon (Hybrid 3 Days In-Office Per Week) Salary: £30,000 - £37,500 We are looking for a dedicated Platform Support Engineer to ensure the operational health, performance, and security of a hybrid server environment. In this role, you will manage both Windows and Linux platforms , applying patches, enforcing configuration standards … Responsibilities Maintain and monitor hybrid Windows/Linux environments for performance, security, and compliance Apply patching and configuration standards using tools such as SCCM , WSUS , and Red Hat Satellite Support and troubleshoot Active Directory , SQL Server , and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to root cause analysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical Skills & Experience Windows Server administration and support Red Hat Enterprise Linux or equivalent Linux server support Configuration and patching using SCCM More ❯

Trainee Support Engineer (IoT Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified Support Engineer? Do you want to work for a business that has gone from strength to … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯

Trainee Electrical Support Engineer (Smart Home Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified Support Engineer? Do you want to work for a business that has gone from … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯

Junior Electrician/Support Engineer (Smart Home Technology) Theale £30,000 - £40,000 + Training + Progression + Company Benefits Are you a Junior Electrician, Electrician Mate or similar that wants to take the next step in your career as a fully qualified Support Engineer? Do you want to work for a business that has gone … and be a commutable distance to Theale. THE ROLE: Make use of the comprehensives training suite including, electrical wiring, electronic components and software systems Once trained you will be support electricians that are installing the smart home system to troubleshoot remotely Work with senior members of the team to solve complex technical problems Monday to Friday office based in More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rd Line Support/Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting internal and external clients. Duties and Responsibilities … 2nd/3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills and Requirements Experience supporting and More ❯

based on their skill set. Good verbal and written communication skills are essential. All international colleagues speak English as a second language, so additional languages are not required. The support team are responsible for all aspects of the IT landscape within the organisation these include but not be limited to: User hardware - a combination of HP and Dell laptops … utilising Meraki network hardware. WAN is a Virgin Media managed SDWAN using VERSA appliances for management. Printer fleet, colour MFP devices in all UK offices and arm's length support of printers in non-UK offices. Software support mainly Windows 11 and Microsoft 365 suite of services. Salesforce is a vital element within the business, a highly bespoke … escalated to the appropriate team. Alongside incident management additional responsibilities are to: Maintain stock levels of IT equipment and notify relevant team members when hardware purchases are needed. Using support agreements with Dell and HP arrange timely repair of broken equipment to maintain hardware stock. Adhering to standards when creating users, rolling out hardware etc. Creation and maintenance of More ❯