2 of 2 Windows Jobs in Tonbridge

Line MSP Engineer (or early 3rd Line) who wants more ownership and progression. You will ideally have: Commercial MSP support experience Strong Microsoft 365, Windows and Active Directory knowledge Solid infrastructure fundamentals (networking basics, backups, security concepts) Confidence troubleshooting more complex technical issues Ability to explain technical concepts ...

limited to the following: Provide first and second-line technical support to end users Troubleshoot hardware, software, and network issues Support and maintain Windows 10 and Windows 11 environments Manage user accounts, permissions, and group policies in Active Directory Assist with basic networking tasks (LAN/… Maintain clear documentation and contribute to knowledge bases Skills & Experience Previous experience in a IT support/service desk role Good working knowledge of Windows 10 & 11 Hands-on experience with Active Directory (user management, password resets, permissions) Understanding of networking principles Strong communication and customer service skills ...